Remove differences work

Marketing Interactions

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Buyer Context is the Key to Engagement

Marketing Interactions

Instead, when you understand where your buyers are, you can create a shift that helps them start to see things a bit differently, because what you’re saying is based on a “truth” that already exists for them. Small shifts based on what your buyer already sees to help them see it a bit differently. Asking for big swings doesn’t work.

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Why You Need to Revisit B2B Buyer Personas and ICPs

Marketing Interactions

As the market shifts, much of what you thought was true about your buyer personas and ICPs may be different. What worked yesterday may not work today. Further, the downsides of regret are many, including slower buy cycles, frustrated teams, and lower retention or growth for those accounts.

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B2B Marketers Go for a Win with Customer Retention

Marketing Interactions

The psychology is different. Who you’re talking to may be different. Remember that knowledge is different from understanding. Just as your marketing programs nurture net-new buyers across lengthy buying cycles, retention programs must kick in after onboarding and continue across the customer lifecycle.

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The Inside and Outside of B2B Buyer-Driven Experiences

Marketing Interactions

I’m thinking about the differences between what your buyers experience with your content and brand (outside), and what it takes to create successful buyer-driven experiences (inside). And their preferences are different than those who came before them. Buying stages are a useful construct for strategic planning. And vice versa.

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Why Is B2B Marketing So Hyper?

Marketing Interactions

Natalie Petouhoff says this about ABX (Account-Based Experience) – “ABX is being able to know where the customer is in the buying cycle and using intelligent insights to know when to engage, with what content, and what to say to each and every account.”. All personalization that works effectively is reliant on context.

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Rethink B2B Content for Buyer Enablement

Marketing Interactions

However, I disagree with some of this statement: “ With so much online buying activity, there is an urgent need for most marketers to move their content marketing portfolio away from thought leadership, industry trends and infotainment, which comprise the bulk of today’s content marketing fare, and toward buyer enablement. ”.

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The State of the B2B Conversation: Disconnected

Marketing Interactions

The survey was based on the impact of this buzzworthy stat that surfaced a few years back: Buyers are 57% of their way through their buying cycle before they interact with salespeople. The report found that content used for both demand gen and sales enablement is created in different parts of the organization. It’s not easy.