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Unpacking Challenger Customer Insights

Avitage

The CEB book Challenger Customer, released in September 2015, will continue to garner support for its many insights. It assumes you have read CEB’s Challenger Customer. Challenger Customer offers this potential. The post Unpacking Challenger Customer Insights appeared first on Avitage.

B2B Sales 120
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The Role of Content in the B2B IT Buying Process

Avitage

Forgive the redundancy, but Ardath Albee has another good post talking about the role of content in the b2b IT buying process. She is referencing the recently released IDG 2012 Customer Engagement Study report. One major finding is enterprise IT Decision Makers engage with an average of 10 content assets during their buying process.

Buy 120
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Customer Interviews for Marketing and Selling Content

Avitage

At our recent SMEI breakfast we had an excellent conversation on customer — and video — interviews. As a result, I suspected that most B2B marketing professionals don’t have a successful framework for thinking about, much less acquiring, effective customer interviews for marketing and selling content.

Planning 120
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Continuously Acquire Customer Stories, Insights, and Ideas

Avitage

If content is the fuel for inbound marketing then customer stories or insights are the active performance enhancing ingredients. Well-developed messages targeted to address key buyer questions are better understood when contextualized with customer stories.

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Continuously Acquire Customer Stories, Insights, and Ideas

Avitage

If content is the fuel for inbound marketing then customer stories or insights are the active performance enhancing ingredients. Well-developed messages targeted to address key buyer questions are better understood when contextualized with customer stories. Trying to find stories when you need them is not easy.

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Continuously Acquire Customer Stories, Insights, and Ideas

Avitage

If content is the fuel for inbound marketing then customer stories or insights are the active performance enhancing ingredients. Well-developed messages targeted to address key buyer questions are better understood when contextualized with customer stories. Trying to find stories when you need them is not easy.

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Why your content alignment is hurting your results

Avitage

The long-prevailing wisdom is to align content to the customer’s buying stage and/or the sales process stage. ” Buying and selling stages are a rather obtuse concept. This approach reflects an outdated content alignment and management mindset.

Content 120