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Six Proven Strategies to Build Customer Relationships and Brand Loyalty

Webbiquity

Word-of-mouth advertising has always played a powerful role in both consumer and B2B buying decisions. Gartner also found that when B2B buyers are making purchase decisions, they spend most of their time independently researching the brand online. Train your employees. Guest post by Alain Glaeser.

Loyalty 307
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5 ways CRMs are leveraging AI to automate marketing today

Martech

Most major customer relationship management (CRM) and marketing platforms are already introducing AI functionality into their products, with more releases planned in 2024. Training Today’s CRM and marketing platforms are being trained to closely watch how your sales and marketing professionals perform their jobs.

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6 Decision Intelligence Tools You Should Be Using Right Now

Marketing Insider Group

CRM software, buyer intent data, competitive analysis, automation, CMS, and web analytics are vital decision intelligence tools. CRM Successful businesses run on strong relationships, and customer relationship management platforms are essential tools. Predictive features in a CRM show you which customers to target more aggressively.

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What is CRM and how does it support marketing?

Martech

Customer relationship management (CRM) is the technology brands use to nurture relationships with their customers. And because 91% of businesses with more than 11 employees use a CRM, marketers would be wise to learn about all they have to offer. In this piece, we’ll dive deep into CRM systems and their impact on marketing teams.

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CRM Strategy: Why You Need One and How to Develop It

Hubspot

Contacting them at regular intervals to follow up on something they plan to buy or have already bought gets trickier. Thankfully, there’s something called CRM or Customer Relationship Management. A Refresher on CRMs. You can tailor the information you enter and retain in your CRM however you’d like.

CRM 86
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The New Focus on Retention Marketing

Marketing Insider Group

Content marketing can be used to connect with customers not only at the start of the funnel and at the buying decision stage but also post-purchase and for repeat customers who are between purchases. But what about those customers who have just made a purchase and long-term customers who are between purchases?

Planning 363
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Why CRM Automation Is Critical to Growing Sales Revenue

Sharpspring

Businesses that use CRM automation have a distinct advantage over their competition. Customer relationship management ( CRM ) defines how you relate to your customers through all aspects of the sales process. CRM automation handles customer information, marketing campaigns, sales funnels, social media posts, emails, and more.

CRM 89