Marketing Interactions

Remove Buy Remove Conversion Remove Information Remove Purchase
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Why Marketers Must Have Customer Conversations

Marketing Interactions

For those of you who know me, you know I spend much of my time talking to my clients’ customers to do the research necessary to build buyer personas that can truly inform content marketing, product marketing and sales enablement programs. It would never be purchased without IT involvement and approval. Complete silence.

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How Marketers Can Help Reps Use Sales Content Effectively

Marketing Interactions

Information to help buyers understand their problem and why to solve it. From creating brand awareness, positioning your products against competitors, and attracting your target audience to creating buying intent and building customer loyalty, lifetime value, and advocacy. Sales content must focus on creating buying intent.

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Help Your B2B Buyers Do Their Own Discovery

Marketing Interactions

I firmly believe this timing factors into why conversations with sales reps push to the back of the bus. And this isn’t because sales reps don’t have and share information or add value. It’s the type and focus of the information that’s the issue–usually all about your product and functionality. They need help.

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Use B2B Buyer Persona Types for Ease and Effectiveness

Marketing Interactions

In a lot of the conversations I have with B2B marketers, many are overwhelmed when confronted with how to build truly actionable buyer personas. It’s also because buying committees are expanding. In this post, I’d like to share why you should consider persona types to apply effort in consideration of the persona’s impact on buying.

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Revenue Teams Must Deconflict B2B Messaging

Marketing Interactions

Sales thinks marketing messaging is, well, too “marketing like,” so they replace it with the casualness of personalized conversation for face-to-face meetings—including those conducted virtually—which can result in lost context and relevance, depending on the buyer’s experience with the brand, and via which channels, thus far.

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A Review of B2B Content Operations Strategy Benchmarks

Marketing Interactions

If you start with personalization, building in-depth personas that inform what specific target audiences find most relevant in relation to the problem you solve, then you’ll improve your targeting and segmentation. Buying stage, product line, channel, vertical, and region are some of the other ways we see growth in tagging content.

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Answer 3 Questions Before Starting Your SMS Campaign

Marketing Interactions

However, conversational messaging for marketing is not the same as whipping out your smartphone to fire off a text to friends or family. Here are a few to consider: Velocity – move leads faster through your pipeline to shorten time to purchase. Loyalty – ensure your buyers return and buy more to build customer lifetime value (CLV).

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