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Paul Gillin

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IBM Expands Social Business Services

Paul Gillin

Seeking accelerate its pole position as a leader in the emerging concept of “social business,” IBM introduced new programs, services and partnerships to help organizations grasp the concept and make it work for their organizations. The term “social business” has been gaining traction in the last year.

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A Chance for CIOs to Lead in Social Business

Paul Gillin

I’m presenting a session at the CIO Solutions Gallery at the Fisher College of Business at Ohio State University tomorrow on the topic of “Measuring Social ROI: The CIO’s Role.” So why aren’t they more active in driving the socialization of business? Not surprisingly, marketing topped the list.

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Research Finds Expanded Marketing Role Correlates With Business Results

Paul Gillin

At the risk of beating a dead horse, here’s further evidence that IT organizations need to take a more active role in supporting social business. basically, they’re assuming a more central role in business strategy. You can see a 28-slide summary of the top findings here. That’s a good thing, right?

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The Ins and Outs of AI Content Generation Tools

Paul Gillin

Here are the essential insights and recommendations for how to implement AI-generated content into your business strategy. Artificial intelligence has become something of a buzzword in marketing, but not everybody is clear on how this technology can be used for content generation. Can AI Replace Content Writers?

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Attack of the Customers Press Release

Paul Gillin

New Book Explores Recent Epidemic Of Online Customer Assaults on Businesses. ‘Attack of the Customers’ Helps Marketers and Business Owners Manage and Prevent Reputation Threats Carried on Blogs and Social Networks. How to create a culture that puts customers first. Learn more at AttackOfTheCustomers.com. About The Authors.

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Social Marketing Wisdom from the Insurance Industry – Really

Paul Gillin

Financial services firms – and insurance companies in general – are often seen as boring, but what these companies are doing within the confines of a heavily regulated business is anything but that. I actually think insurance is a fascinating business. John Hancock had no social media strategy at time.

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Did Coke Respond Effectively to Former Marketer’s Attack?

Paul Gillin

Todd Putnam, who was a top marketing executive at Coca-Cola from 1997 to mid-2000, told an audience at the National Soda Summit last week about a Coke strategy to replace all beverages in the American diet with its own products, a campaign the company called “share of stomach.” ” New York City anti-obesity ad.