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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

Did you know 61% of customers are ready to walk away after just one unpleasant customer service experience? And it’s exactly why you should focus on providing holistic customer service through social media. 13 Social Media Customer Service Stats You Must Know 1. Image via Khoros 9.

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9 Places to Source Authoritative Stats for Your Content Marketing

Marketing Insider Group

Management consulting firms As early as the late 19th century, these firms helped businesses solve complex problems and improve performance. Many of these global firms specialize in certain industries or processes, while others will tackle any kind of business challenge. You’ll find these firms quoted often in the press.

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7 Key Stats That Point to the Future of Marketing

Marketing Insider Group

Audience and content analytics will rise in importance, as will detailed enterprise content marketing strategies that deliver on business goals and ROI. As consumers do more research online, they’ll depend more on what others say about your products and services. That number will only rise as they turn online to do business.

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AI and marketing: What the stats show

Martech

There are a lot of stats out there about marketing and artificial intelligence. AI adoption by marketing Here it’s useful to look at older stats to see how quickly things have changed. Salesforce 2020 ) This happened as adoption was slowing among businesses overall, likely as a result of the pandemic. more than two years old.

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12 Solid Stats Surrounding Social Networking (Plus Four  Timely Tips)

Webbiquity

Here are four recommendations based on a dozen social networking stats and facts from recent research, customarily curated with a little alliteration. Less than a quarter (24%) said they use social media to interact with businesses. Among small business owners who use social media for business purposes, 91% use Facebook.

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8 stats that demonstrate how social drives business growth

Sprout Social

When marketing practitioners and their bosses align on goals for social, they can unlock social’s potential as a true driver for business growth. While it can be tempting to cast a wide net in an attempt to reach the scores of people that are online, the best brands rely on their target audience to drive business success.

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Six stats to guide agencies through their 2021 service offerings

Sprout Social

From doubling down on client satisfaction to creating flexible packages to championing social as a service, agencies that embrace change are poised for growth in the year to come. . Here are six stats to help agencies improve their processes, keep clients happy and win more business in 2021. .