What Works - What Doesn't

article thumbnail

Enterprise Architecture in the Agile Era: Less Policing, More Coaching

What Works - What Doesn't

Modern agile enterprise architects start small, deliver value quickly, and collaborate with product teams. They try to deliver value quickly, work closely with product teams, and develop architectural principles rather than an inflexible list of platforms product developers are permitted to use.

article thumbnail

5 ITSM hurdles and how to overcome them

What Works - What Doesn't

Doing too much too fast, under-communicating, failing to focus on the business… as with so many IT initiatives these common mistakes can undermine ITSM effectiveness. It extends beyond IT support or help desk to all the monitoring, management, and troubleshooting needed to consistently improve IT services to meet the needs of the business.

Cost 65
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Enough About Us! How to Tune Pitch Decks for the Reader

What Works - What Doesn't

Of the hundreds of pitch decks I’ve seen as a trade press editor, too many left me waiting until slide 26 for a clue about the company’s value proposition, or even a clear description of their product or service. They’ll also need more information about other funders and how much control they have over hiring or product decisions.

article thumbnail

What's on CIO's Minds: Data, Governance and of Course AI

What Works - What Doesn't

MIT’s Sloan CIO Symposium always provides a strategic, high level overview of the business and technical challenges facing chief information officers. That means companies need a separate backup infrastructure to keep the business going in case their insurer turns their primary system into a virtual crime scene.

article thumbnail

3 Areas Where AIops Excels - and 2 Where It Still Falls Short

What Works - What Doesn't

Along with standalone AIops platforms, many IT observability, management, and monitoring tools integrate with AIops platforms or have added AI capabilities to their products. But AIops efforts can fail if businesses don’t understand its limits. billion in 2020 with a compound annual growth rate of around 15% between 2020 and 2025.

article thumbnail

Five Tips: Hiring Freelancers to Polish an RFP Response

What Works - What Doesn't

You have to corral information about pricing, terms and conditions, bios of the delivery team, and descriptions of your products and capabilities from multiple global teams. Your sales team just shared a juicy request for proposal (RFP) and you’ve only got three weeks to respond. Create a style guide for bids.

RFP 65
article thumbnail

Mine the Past for IT Thought Leadership

What Works - What Doesn't

What similar questions should we be asking about data lakehouses that we are not, and how should that affect product development, customer purchase choices and marketing? They don’t have to be 100 % right in every one of your criticisms (or praise) of a technology or a business trend or their predictions.