ANNUITAS

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5 Considerations for Personalization in B2B

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In other words, generating personalized content for future buyers is no longer a differentiating factor, but a minimum expectation to meet. A Salesforce report highlights that 72% of B2B customers expect personalized experiences, but only 27% of them believed that companies overall meet their standards of the experience.

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Ethics in B2B Digital Personalization – Is it Possible?

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I personally remember thinking the business model didn’t make sense, and as a marketer focused on B2B, I struggled to make the connection between the seemingly selfless intent of the platforms and the needs or desires of my clients. I’ve written dissertations on the value of “database marketing” and “personalization”.

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Personalization and Oracle’s Modern Marketing Experience

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After my second day at the Oracle Modern Marketing Experience 2016 conference (#MME16), I’m finding a very obvious common theme vendors, customers and speakers are talking about: personalization. By having a great customer experience; if you don’t keep your customer, some other company is going to steal the business from you.

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Customer Experience, Transformation and Personalization at #MME16

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Thinking about last week’s Oracle Modern Marketing Experience #MME16, there were three themes that stood out to me – Customer Experience, Digital Transformation and Personalization. The keynote content highlighted lessons learned in those areas and how to reframe your thinking as it relates to marketing, to business and to life.

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The Secret Ingredients to the Perfect Demand Marketing Technologist (And Why The Role is So Crucial for Your Business)

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If your current strategy isn’t working, then neither will the person who was hired to support it. The person you hire to fill your role should have experience in the platform you use. What is your current team structure like, and where would this person fit in? Three Things to Consider Before You Make a Hire.

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Salesforce Marketing Cloud Gets an Even Bigger Dose of AI Following 2023 Dreamforce Announcements

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Innovation Overview The newly-announced Einstein 1 platform and tools allow for a more seamless integration into the core Salesforce business Cloud. Regardless, Salesforce believes it is laying the foundation by integrating the AI Cloud, Data Cloud and Einstein 1 into the core business Cloud.

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Salesforce and Google Release AI-powered Commerce Tools with B2B Implications

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Segment Creation is designed to help retailers improve targeting and personalization using GenAI prompts, with data from inside the user’s Data Cloud instance. New search capabilities allow users to custom-tune large language models to personalize search results based on an individual’s actions.