6 Reasons to Unite Your Customer Service and Marketing on Social Media
Convince & Convert
DECEMBER 5, 2017
For years, we’ve been told that silos between customer service and marketing are just facts of life–something to expect. Yet, REI’s customer service replies look like, feel like, and even using the same language as their other posts. Let’s explore six great benefits businesses reap when service and marketing unify on social.
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