Businesses will either introduce brand new tele-sales initiatives or they will expand the activities of their current tele-sales programs. Tele-Account Managers will nurture and develop relationships with existing clients and prospects at both a business and a PERSONAL level. Savvy tele-sales firms will actively develop written account plans designed specifically to develop and enhance not only the business side of selling personal side of selling as well. Article by Jim Domanski, President of Teleconcepts Consulting. Published on January 31, 2011. The reason? Summary. MORE >>

Join us for 29 minutes as Ardath Albee (CEO, Marketing Interactions), Jim Domanski (President, Teleconcepts Consulting) and Heather Burhan (Senior Account Executive, OnPath Business Solutions) share their strategies and tactics on how companies are using the telephone for successful lead generation. 935 marketing experts were interviewed by MarketingSherpa. 35% of them said that B2B telemarketing is “very effective.” ” On the other hand, only 16% said that social media was effective. So what does this mean? But why? MORE >>

Featuring : Darren Just (Director IT, Bridgewater Systems), Gary Fehr (Manager Corporate Training, Algonquin College), and Tim Rees (Senior CRM Consultant, OnPath Business Solutions Alumni). Only 29 Minutes Watch the On-Demand Video: [link]. If you’re thinking of, or in the midst of, deploying Salesforce.com then you need to watch this event. Two customers speak candidly about the challenges, the politics, the shortcomings, and the unknowns that made the deployment a challenge. Nobody told them this was going to happen. Sure the technology rocks. MORE >>

Eric Hollebone, Director of CRM & Marketing Automation, OnPath Business Solutions. Thursday November 18 at 2:00pm EST. Join us for an engaging 29 minutes as we candidly discuss the merits of Social CRM. Register here. Panelists will answer these questions. Social CRM, what is it and how does it differ from traditional CRM? Why would I want to track social media conversations as part of my CRM package? Is there any quantifiable value in Social CRM? Don't existing Social media tools achieve the same goals? Why would I want an integrated solution? What's the future of Social CRM? MORE >>

They speak volumes in life as in business. ’ In business, much like in boxing, practice and preparation will only take you so far. For those of us in the business world I’m certain you’ve nursed more than a few black eyes and split lips in your time. Article by Cale Helmer (Site Trainer, OnPath). Connect with him on LinkedIn or Twitter @bluecontra1. “Everybody has a plan until they get punched in the face.” ” - Mike Tyson. Mike Tyson nailed it when he said those eleven words. ‘Where did it come from? Who threw it?’ MORE >>