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| Page 1 of 2 | Previous | Next | INSIGHTIQ BLOG APRIL 30, 2012 Use analytics for good, not evil. It's important to remember that consumers are people and emotional context is as important as behavioral and/or business context. or, what I learned at Forrester's Customer Intelligence Forum this year. Or perhaps you saw Stephen Colbert's take on the subject (hysterical, but alas, unavailable thanks to Hulu.but that's another story). Finished with the piece? Consumers believe it does. | INSIGHTIQ BLOG OCTOBER 17, 2012 Designing Effective KPI Dashboards - Part I Manual Dashboards – good business sense. Keep future metrics on the radar as part of planning roadmap that prioritizes by level of effort and business value. Don’t get visions of grandeur or mesmerized by “consultant speak” with the mythical 360-degree view of the customer if your organization is currently not equipped to support the vision (or some semblance thereof). | | | | | | | INSIGHTIQ BLOG JUNE 12, 2012 Data Obesity - the next big corporate epidemic? There has been relatively less news from the business side of companies or from consulting firms who are putting all of this data to use solving significant business problems and making money. Much of what has been published, in the McKinsey Quarterly among other sources, are anecdotal stories with no real systemic approaches to harnessing this data for true business insight and impact. Which makes me wonder - are we about to see a sequel to the data warehousing and CRM movies? Not so for a lot other companies. | INSIGHTIQ BLOG MAY 7, 2012 Creating Your Marketing Technology Roadmap He recommends four parallel tracks along your planning continuum: Business strategies mapped out over your planning horizon. Business capabilities needed to meet your strategies. IT Projects which will enable business capabilities. Also, consider creating a roadmap that will evolve iteratively as your business evolves. | INSIGHTIQ BLOG NOVEMBER 28, 2011 10 Easy Ways to Get to Know Your Client If you are in a client facing role in a professional services organization, sometimes it can be difficult to provide value if you don't fully understand the scope of your clients' business. Here are 10 tips that you can use to get to know your client better so that you can succeed in delivering the most value to their business: . 1. Friend the Company on Facebook. | INSIGHTIQ BLOG MARCH 7, 2013 StrengthFinders, Groupon, and Data Scientist: It’s all About Earthworms Like so many companies today, the data exists but the analysis and insight to mine the apples of information that will move the business forward are often neglected. I recently re-visited my StrengthFinder profile. Marcus Buckingham’s seminal book from 2001 is a keeper in my mind along with the profile created for readers that take the online survey. One of my strengths is Strategic. | | | | | | | | | -
INSIGHTIQ BLOG | TUESDAY, NOVEMBER 6, 2012 A Customer Named Pat: A Big Data Tale We assume that her busy, online-fueled morning is focused on her top-of-the-mind concerns of the moment. “Big Data” means much more than mere size. There is incredible value and opportunity to be derived from an in-depth understanding of the data: data analysis and insight by Communications Service Providers (CSPs) will provide a baseline view of how, when and where customers use their services. Of course, this insight begins with the customer’s data. And the CSP’s customer data is much greater than the collection of network usage records. This is a story about Pat. Pat is a man! MORE >> -
INSIGHTIQ BLOG | TUESDAY, JANUARY 11, 2011 Analytics: 2010 in review and 2011 predictions These environments are also major enablers for online businesses such as Google, Facebook and Groupon. Educational institutions are simply in a position to evolve much quicker than most businesses. Recent graduates are armed to the hilt analytically coming out of school compared to when I graduated - not only in the theory but in the tools and business applications. Now that we rang in the New Year, I thought we should take a look back on a few major 2010 analytic landmarks and then look ahead into 2011. 2010 in Review. No change here in 2010 so why is this on the list? MORE >> -
INSIGHTIQ BLOG | MONDAY, JUNE 27, 2011 Bridging the Actionable Analytics Gap > Part2: Back to Basics Analytic resources require several skills including database, technical and analytic skills as well as a strong business acumen. strong subject matter expertise ( business acumen) is critical to solving specific business problems. In fact, an organization that manages analytic contests has stated that their contest winners tend to have a strong knowledge of the business problem they are trying to solve. These technologies and analytic skills are evolving at a rapid pace and one of the primary reasons is the need for the business to take in more and more data. MORE >> -
INSIGHTIQ BLOG | THURSDAY, MAY 26, 2011 Role of analysis in customer engagement For example, I intended to initiate an analytical model for a client that has a combination of B-to-B and B-to-C business. As a healthcare company, its targeted customer includes non-profit and for-profit business entities and individuals. Now, we are using the campaign and business intelligence tools to create the behavioral-tracking system and accumulate information for future analytical modeling. In real business, we actually have more choices and can use two perspectives in our analytical work. Analysis plays a critical role in this process. MORE >> -
INSIGHTIQ BLOG | MONDAY, AUGUST 22, 2011 3 Ways to Stave Off Digital Copycats In many ways, this makes business in the digital world less risky, and less encumbered by barriers to entry. For a modern-day example of digital copycatting, simply look to Groupon , the online couponing site that has become a sensation among consumers and businesses alike. Magazine reports , “The quickly growing start-up -- which some estimate will soon exceed $400 million in annual sales -- has also discovered a slightly more painful truth: that its lucrative business model will continue to attract a formidable army of skilled copycats as long as there is money to be made.…Because MORE >>
- Embracing Digital Customer Interaction INSIGHTIQ BLOG | THURSDAY, NOVEMBER 3, 2011
- 3 New Year’s Resolutions for Marketers INSIGHTIQ BLOG | MONDAY, DECEMBER 31, 2012
- Big D, little d, What Begins with D? Try Direct and direct. INSIGHTIQ BLOG | MONDAY, FEBRUARY 27, 2012
- Direct Mail Darwinism: Surviving in the Digital Age INSIGHTIQ BLOG | TUESDAY, AUGUST 16, 2011
- Three Missed Marketing Opportunities for Mortgage Lenders INSIGHTIQ BLOG | WEDNESDAY, JANUARY 26, 2011
- The Bacon of Client Engagement INSIGHTIQ BLOG | TUESDAY, MARCH 6, 2012
- Top Trends in Customer Intelligence - a Webinar Featuring Fatemeh Khatibloo INSIGHTIQ BLOG | THURSDAY, MARCH 29, 2012
- 5 Ways to Use Pinterest for Your Business INSIGHTIQ BLOG | FRIDAY, SEPTEMBER 21, 2012
- The Value of Data Artists INSIGHTIQ BLOG | WEDNESDAY, JULY 11, 2012
- ACE Survey Review, Part II: Key Findings INSIGHTIQ BLOG | FRIDAY, NOVEMBER 9, 2012
- Designing Effective KPI Dashboards - Part 2: What Do You Want? INSIGHTIQ BLOG | WEDNESDAY, OCTOBER 31, 2012
- Response Attribution: Not everything That Counts Can Be Counted…Or Can It? INSIGHTIQ BLOG | TUESDAY, MAY 14, 2013
- The Customer Engagement Agency: CEA Video Series INSIGHTIQ BLOG | FRIDAY, MAY 13, 2011
- Damage Control: The Marketing Metric You Forgot About INSIGHTIQ BLOG | WEDNESDAY, MAY 9, 2012
- Bridging the Actionable Analytics Gap INSIGHTIQ BLOG | TUESDAY, APRIL 26, 2011
- From B2B & B2C, to B2Me INSIGHTIQ BLOG | THURSDAY, SEPTEMBER 29, 2011
- Customer Value Management - ValueWatcher INSIGHTIQ BLOG | FRIDAY, JULY 8, 2011
- Upcoming Webinar - Top Trends in Customer Intelligence INSIGHTIQ BLOG | THURSDAY, FEBRUARY 9, 2012
- When Firing the CEO is Not an Option INSIGHTIQ BLOG | THURSDAY, MARCH 1, 2012
- Unica Campaign: Let a Macro Decide Who to Contact and Where INSIGHTIQ BLOG | FRIDAY, JULY 15, 2011
- The Massive Shift to Online Advertising Spend: Who is best poised to tap into that revenue? INSIGHTIQ BLOG | MONDAY, MARCH 14, 2011
- Big Data Needs Big Judgment INSIGHTIQ BLOG | TUESDAY, SEPTEMBER 20, 2011
- Treat Your Customer Like You Would Treat Your Best Friend INSIGHTIQ BLOG | THURSDAY, APRIL 21, 2011
- Using the Survey to Build Customer Engagement in Neolane INSIGHTIQ BLOG | WEDNESDAY, JANUARY 25, 2012
- Are Facebook "Likes" a Good Metric? Or a Metric at All? INSIGHTIQ BLOG | FRIDAY, OCTOBER 7, 2011
- Prioritization INSIGHTIQ BLOG | THURSDAY, JUNE 7, 2012
- More than TV: Reflections from NCTA - Part 1 INSIGHTIQ BLOG | WEDNESDAY, MAY 23, 2012
- Preference Management: Part 1 INSIGHTIQ BLOG | THURSDAY, JUNE 7, 2012
- Zero-Segment Marketing: The Path to Customer-Centricity and Exceptional Marketing Results INSIGHTIQ BLOG | THURSDAY, NOVEMBER 1, 2012
- Online Security: Plan of Action for Phishing Attacks INSIGHTIQ BLOG | THURSDAY, NOVEMBER 15, 2012
- Why United Failed and JetBlue Won: A Tale of Two Customer Experiences INSIGHTIQ BLOG | MONDAY, AUGUST 27, 2012
- Customer Analytics, Hype or Reality? INSIGHTIQ BLOG | WEDNESDAY, NOVEMBER 30, 2011
- Quaero InsightIQ Now Featured on B2B Marketing Zone INSIGHTIQ BLOG | FRIDAY, MARCH 25, 2011
- Customer Insight Visualization at Warp Speed INSIGHTIQ BLOG | MONDAY, JUNE 13, 2011
- Turning audience data into revenue: Part II INSIGHTIQ BLOG | FRIDAY, MAY 20, 2011
- Increasing Marketing Complexity Demands Smart Outsourcing INSIGHTIQ BLOG | WEDNESDAY, MARCH 23, 2011
- Are You Ready to be a Marketing Apiary? INSIGHTIQ BLOG | THURSDAY, MARCH 22, 2012
- Numbers That Make Marketers Tremble INSIGHTIQ BLOG | FRIDAY, DECEMBER 2, 2011
- Treat Your Customer Like You Would Treat Your Best Friend INSIGHTIQ BLOG | THURSDAY, APRIL 21, 2011
- Salesforce.com Acquisition of Radian6 INSIGHTIQ BLOG | FRIDAY, APRIL 1, 2011
- Moving Toward Integrated Marketing: Considerations Beyond Campaigns INSIGHTIQ BLOG | TUESDAY, APRIL 10, 2012
- B2B Sales and Marketing Alignment: Steps to Getting There INSIGHTIQ BLOG | MONDAY, MAY 2, 2011
- 3 Simple Ways to Build a Stronger Marketing Program INSIGHTIQ BLOG | FRIDAY, AUGUST 26, 2011
- 3 Mistakes to Avoid When Hiring Digital Strategists INSIGHTIQ BLOG | TUESDAY, DECEMBER 20, 2011
- Business Impact of Data Validation - Volume or Economic Value INSIGHTIQ BLOG | MONDAY, AUGUST 30, 2010
- Choosing the Right Social Media Platform INSIGHTIQ BLOG | THURSDAY, JUNE 7, 2012
- Preference Management: Part 2 INSIGHTIQ BLOG | THURSDAY, JUNE 7, 2012
- Facebook: Corporate Page Ideas for the New Year INSIGHTIQ BLOG | FRIDAY, JANUARY 18, 2013
- 5 Ways to Increase Your Productivity INSIGHTIQ BLOG | TUESDAY, JUNE 12, 2012
- More than TV: Reflections from the Cable Show - Part 1 INSIGHTIQ BLOG | WEDNESDAY, MAY 23, 2012
- 3 Ingredients for Innovation: Story of the Barcode INSIGHTIQ BLOG | FRIDAY, MARCH 15, 2013
- Social Network Analysis of “Big Data” to Improve Marketing Performance INSIGHTIQ BLOG | THURSDAY, JULY 5, 2012
- Sunday Preview: The Changing Landscape of Superbowl Advertising INSIGHTIQ BLOG | FRIDAY, FEBRUARY 1, 2013
- Customer Data Management with "Big Data" - Part II INSIGHTIQ BLOG | TUESDAY, JUNE 26, 2012
- Getting the Most Out of Your Advertisement INSIGHTIQ BLOG | THURSDAY, AUGUST 23, 2012
- When to Use Hadoop Instead of a Relational Database Management System (RDBMS) INSIGHTIQ BLOG | THURSDAY, JANUARY 10, 2013
- Quaero Featured in Recent Internet.com Article on CRM Systems INSIGHTIQ BLOG | THURSDAY, FEBRUARY 17, 2011
- Can I Take Your Order Please? INSIGHTIQ BLOG | FRIDAY, MARCH 2, 2012
- Playing the Customer Card INSIGHTIQ BLOG | MONDAY, JANUARY 3, 2011
- Cash May Not Be King Any Longer INSIGHTIQ BLOG | FRIDAY, DECEMBER 16, 2011
- The Case for End to End Enterprise Analytics INSIGHTIQ BLOG | THURSDAY, OCTOBER 27, 2011
- Moving Toward Integrated Marketing: Considerations Beyond Campaigns INSIGHTIQ BLOG | TUESDAY, APRIL 10, 2012
- You're Ready for Customer Intelligence - But is Your Organization? INSIGHTIQ BLOG | THURSDAY, MARCH 8, 2012
- Imperative to Properly Train Temporary Holiday Staff INSIGHTIQ BLOG | MONDAY, JANUARY 17, 2011
- B2B Marketers: Use your marketing automation carefully INSIGHTIQ BLOG | MONDAY, APRIL 2, 2012
- 5 Steps to Planning Successful Infrastructure: MSPs & Beyond INSIGHTIQ BLOG | TUESDAY, FEBRUARY 14, 2012
- Keep the Lead: Key Web Trends for 2012 INSIGHTIQ BLOG | TUESDAY, NOVEMBER 1, 2011
- Online Analytics in Action: Footprints in the dark INSIGHTIQ BLOG | WEDNESDAY, NOVEMBER 17, 2010
- Analytics: 2011 in Review and 2012 Predictions INSIGHTIQ BLOG | MONDAY, JANUARY 2, 2012
- Why and How You Should Blog for Your Company INSIGHTIQ BLOG | THURSDAY, MAY 9, 2013
- Quaero's 2012 Webinar Recap INSIGHTIQ BLOG | FRIDAY, DECEMBER 28, 2012
- ACE Survey Review, Part III: Recommendations INSIGHTIQ BLOG | TUESDAY, DECEMBER 4, 2012
- Getting Started With Big Data Solutions INSIGHTIQ BLOG | THURSDAY, NOVEMBER 29, 2012
- 10 Tips to Optimize Data Warehouse Reporting INSIGHTIQ BLOG | WEDNESDAY, NOVEMBER 28, 2012
- Designing Effective KPI Dashboards - Part 3: Level-Set Questions for Action Plan Development INSIGHTIQ BLOG | MONDAY, NOVEMBER 19, 2012
- Designing Effective KPI Dashboards - Part I: Guiding Principles INSIGHTIQ BLOG | WEDNESDAY, OCTOBER 17, 2012
- The Tide is Shifting to a Post-Ad Tech Era INSIGHTIQ BLOG | WEDNESDAY, OCTOBER 24, 2012
- 9 Anxiety Reducing Tips for Marketers - Or Your Teenage Daughter INSIGHTIQ BLOG | THURSDAY, SEPTEMBER 6, 2012
- How to Use Twitter and Facebook for Business, and Pitfalls to Avoid INSIGHTIQ BLOG | FRIDAY, AUGUST 17, 2012
- ValueWatcher: The Customer Visualization Tool for Marketers INSIGHTIQ BLOG | FRIDAY, JUNE 29, 2012
- Customer Contact Strategies: Webinar Reflection INSIGHTIQ BLOG | MONDAY, JUNE 18, 2012
- 3 Mistakes to Avoid When Hiring Digital Strategists INSIGHTIQ BLOG | TUESDAY, DECEMBER 20, 2011
- Analytics: 2011 in Review and 2012 Predictions INSIGHTIQ BLOG | MONDAY, JANUARY 2, 2012
- Using the Survey to Build Customer Engagement in Neolane INSIGHTIQ BLOG | WEDNESDAY, JANUARY 25, 2012
- Upcoming Webinar - Top Trends in Customer Intelligence INSIGHTIQ BLOG | THURSDAY, FEBRUARY 9, 2012
- 5 Steps to Planning Successful Infrastructure: MSPs & Beyond INSIGHTIQ BLOG | TUESDAY, FEBRUARY 14, 2012
- Big D, little d, What Begins with D? Try Direct and direct. INSIGHTIQ BLOG | MONDAY, FEBRUARY 27, 2012
- You're Ready for Customer Intelligence - But is Your Organization? INSIGHTIQ BLOG | THURSDAY, MARCH 8, 2012
- Top Trends in Customer Intelligence - a Webinar Featuring Fatemeh Khatibloo INSIGHTIQ BLOG | THURSDAY, MARCH 29, 2012
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