Customer Experience Matrix

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Infer Keeps It Simple: B2B Lead Scores and Nothing Else

Customer Experience Matrix

Each buyer needs to run her own tests since results may vary from business to business. The only real way to measure relative quality is through competitive testing of which scores work better. How many buyers will take the time to do this, and which vendors will agree to cooperate, is a very open question.

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Alsa Marketing Adds Multi-Language Capabilities to Low-Cost Marketing Automation

Customer Experience Matrix

They support multiple languages, which should gain them some business. It’s harder every day for a new company to enter the business-to-business marketing automation industry. Otherwise, though, it will be tough for them to compete with better-established players.

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Red Herring CMO Conference: What Do Marketers Really Want?

Customer Experience Matrix

Reflecting Red Herring’s own audience, the speakers and audience were largely from technology companies and many presentations were about business-to-business rather than business to consumer marketing. LinkedIn) and for business-oriented communities.

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Fractional Response Attribution is Worse Than Nothing

Customer Experience Matrix

Many of the business-to-business marketers at the Marketo conference have exactly this problem: their data volumes are too small to accurately measure the incremental impact of most marketing programs. Both vendors also offer more advanced methods and both made clear that they used such methods in appropriate situations.

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OneSource Survey: Salespeople Accept Value of Leads from Marketing

Customer Experience Matrix

Summary: A survey of business-to-business salespeople finds they (still) consider themselves their best source of qualified leads. But marketing-generated leads are gaining increasing respect and salespeople are increasingly looking for help from outside data vendors.

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Should Demand Generation and Sales Automation Be Separate Systems?

Customer Experience Matrix

But this distinction is less important given the power of modern databases, particularly at the relatively low volumes of most business-to-business marketers. In fact, the division between demand generation and sales automation today is probably more a reflection of organizational divisions than technical imperatives.

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The Pond Just Got More Crowded: Google, Salesforce.com and Sequoia Invest in HubSpot

Customer Experience Matrix

It’s selling to small and mid-size companies and business-to-business marketers, who are just dipping their toes into marketing automation. But HubSpot plays in a different pond, where the frogs are more numerous and much livelier.