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Cintell Partners with the Customer Intelligence Institute to Help Companies Better Understand Their Customers

Cintell

Cintell and the Customer Intelligence Institute today announced their partnership aimed at providing greater customer intelligence for building stronger customer relationships. We want to empower customers with buyer intelligence to inform sales and marketing activities and build more satisfying and profitable customer relationships.”.

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29 Ways to Use Your Personas

Cintell

Use buying committee insights to craft your content so that it builds consensus among the group by speaking to distinct, various perspectives. Help sales executives understand the various members of the buying committee, what they each distinctly care about and how to build consensus to close the deal. For Product Marketing.

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Live Blogging from the SiriusDecisions Forum on Operationalizing Personas

Cintell

” “If you’re not being audience-centric, then you’re being product centric. People don’t care about your product until they figure out how it connects to their problem.”. Channel marketing can benefit from training partners with knowledge and insights about target buyers, not just the product features you’re promoting.

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38 Handy Stats to Prove the Value of Personas

Cintell

Instills shared understanding between marketing, sales and product. Improves sales productivity. New product launches: Ex: $1B+ Global Workforce Management Software saw 28% higher campaign response rate (SiriusDecisions). Market-driven companies are 2X faster getting new products to market (Pragmatic Marketing).

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Magpies and 4 Other Things I Heard at the Inaugural SiriusDecisions Technology Exchange #SDTechX

Cintell

One strategy taken by Kelvin Gee at Oracle (read our interview with Kelvin as part of the series Habits of Customer Centric Marketers ) was to build a centralized knowledge base of persona insights, easily accessible by those across his large and distributed organization. They help you build an emotional connection with your audience.”.

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The Right Customer at the Right time

Cintell

Knowing who the decision makers and influencers are among your customer contacts will allow you to cover all the bases and build long lasting and productive relationships. A tremendous amount of data is available to analyze through social networking channels that can continually educate and inform you about your buyers.

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What’s the Difference Between Buyer, Customer, and User Personas?

Cintell

Buyer personas are focused on prospects looking to solve a problem or meet an objective that your products, solutions or services help them to achieve. This means their context must build from this new status quo to what’s next. Cintell advisor Ardath Albee provided the following distinction in our Intelligent Guide to Buyer Personas.