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KoMarketing Associates

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Marketers At Risk of Losing Credibility Due to Poor Personalization

KoMarketing Associates

Marketers have begun to shift their focus toward the personalization of their content. Now, new research suggests that they may need to tread carefully, as more customers shy away from inaccurate personalization. About 27% of customers typically call the business to explain the experience, while 26% unsubscribe from marketing emails.

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Customers Continue to Challenge Marketers to Deliver Personalized Experiences

KoMarketing Associates

As marketers look to enhance the customer experience, new research shows that personalization is becoming increasingly important. Epsilon Marketing published “The Power of Me: The Impact of Personalization on Marketing Performance” and discovered that 90 percent of customers believe personalization is “very/somewhat appealing.”

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Data Quality is Top Challenge for Marketers Investing in Content Personalization

KoMarketing Associates

Although marketers are heavily invested in the development of content personalization, new research suggests that they are still struggling with factors, such as data quality. This is followed by understanding buyer behavior in context (42 percent) and building a sustainable data architecture (40 percent).

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How to Build Trust with B2B Buyers in Today’s Digital Marketing Environment

KoMarketing Associates

As we outlined a few years back , building trust is a key component to successful SEO programs. How do B2B marketers build trust in today’s digital marketing environment? . Here are several ways and ideas organizations can start building trust right now with prospective buyers and their existing customers.

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How to Use B2B Marketing Automation to Personalize the Customer Experience

KoMarketing Associates

Through a blend of marketing automation, personalization, and enhanced customer experience, it is increasingly possible to nail that goal. Let’s be clear: Personalization works. The three amigos: marketing automation, personalization, and customer experience. We are so close to achieving it. Customers would agree.

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Report: Personalized Video Content is Proving Valuable for Businesses

KoMarketing Associates

Recent research indicates that delivering personalized video content can yield positive results for marketers. The “2017 Video in Business Benchmark Report” from Vidyard found that the average retention rate of personalized videos is 35 percent higher than non-personalized videos. and 11 a.m.

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Why Personalized Videos Are Dominating Content Marketing [Interview]

KoMarketing Associates

Earlier this year, Vidyard published research that showed how customers respond to personalized marketing videos vs. non-personalized videos. For more insight into the results and how marketers are personalizing their content, we spoke to Vidyard content marketing manager Kimbe MacMaster on the report.