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How to Build a Modern Conversational Growth Strategy

Marketing Insider Group

Conversations are key to relationship development—and in the B2B world, they fuel business and the exchange of crucial information. With 86% of online shoppers preferring proactive customer support, chatbots have become B2B professionals’ go-to strategy for facilitating Conversational Marketing and building one-to-one relationships at scale.

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11 Digital Marketing Trends for Growing Your Business in 2021

Marketing Insider Group

73% of CMOs interviewed in a recent Gartner study predict the pandemic’s negative ramifications on our society will be short-lived. Source: Gartner. Companies should position themselves as thought leaders to build trust and loyalty with target audiences. No one knows for sure whether these predictions are correct.

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How CMOs Can Keep Marketing Organizations Agile in Changing Times

Marketing Insider Group

Customer experience, trust, and product quality are quickly becoming top priorities for customers. We’ll dive into 11 crucial strategies you can implement in your business – not just to survive unexpected turbulence but to also stand out from competitors, build trust with consumers, and grow confidently into the future.

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How Sales Can Build Better Digital Relationships with Prospects

ANNUITAS

Change in the working environment, change in the tools companies are using, and change in how buyers seek information and make purchases. Now more than ever, trust is important in the buying process as prospects continue to carefully consider purchases. But sellers have been challenged to build trust through relationships.

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Sales and Marketing Alignment: Why it Matters

Act-On

They share common goals— driving revenue for their company —but poor communication regularly gets in the way of these two teams working together. And, sometimes, a lack of trust and personal relationships. Sales and Marketing Best Practices: Why Work Together? Marketing and sales teams are famously frenemies.

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AI is adding to marketers’ responsibilities while diminishing their influence

Martech

That’s the conclusion of new Gartner reports about what CMOs need to focus on in the coming year. Marketing leaders spend 17% more time collaborating cross-functionally than their non-marketing peers do, according to Gartner. Track and cultivate trusting relationships with key C-suite collaborators, especially the CIO.

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The Research is Here: Relationships Help (and Hurt) in Sales

Mereo

Building relationships in sales offers a myriad of benefits. In fact, industry data is showing that in many issues leaders faced last year, the lack of (or too many) value-based relationships between buyers and sellers contributed to the problem. Leaders who did not focus on relationships often saw more opportunity losses.