Remove build relationship trust work
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How to find and win your first 10 B2B customers

Lenny's Newsletter

Each week I tackle reader questions about building product, driving growth, and accelerating your career. That’s why they work. Cold outbound works—if done creatively. PR can work, but rarely does. For your first set of customers, trust is the key. Art by Natalie Harney. Let’s jump right into it.

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How brands should react to market slowdowns

Martech

Over 30 years of working in the media business, I’ve seen a fair share of market slowdowns. Embrace a long-term perspective A market downturn is a momentary glitch in an otherwise long game of building brand equity and trust. Storytelling, brand values and community building can be strong strategies. Here’s how.

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How Metadata Fundamentally Changed My Approach to B2B Marketing

Metadata

I used Metadata for the first time in 2021 when I worked at Armorblox (now a part of Cisco), and it instantly made me a better B2B marketer. Seriously: our lead-to-conversion rate increased by 15X and our cost per opportunity (CPO) went from $40k to $800. I was instantly hooked. I don’t blame them, either.

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Stop Struggling, Start Experimenting: How to Think About Your Paid Ad Experiments

Metadata

Once you push your experiments to the channels, Metadata’s optimizer figures out which experiments are working, stops the ones that aren’t via auto-pause, and shifts any remaining spend to what’s moving the needle. Roll up your sleeves It’s almost time to launch some experiments, but there’s a bit of dirty work to do first.

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How the best content marketing agencies onboard customers to nail success

Tomorrow People

So how does a great relationship between client and agency teams start? Trust us, this part is essential (so avoid working with any agency that skates over it). Embracing teamwork from the start, by working out who matters. It’s the project sponsor — the person whose KPIs are being delivered by working on the project.

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How a great content marketing agency will onboard customers to nail success

Tomorrow People

So how does a great relationship between client and agency teams start? Trust us, this part is essential (so avoid working with any agency that skates over it). Embracing teamwork from the start, by working out who matters. It’s the project sponsor — the person whose KPIs are being delivered by working on the project.

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How the Terminus Fall Release Shines a Light at the Top of the Funnel

Terminus

When I joined Terminus back in 2016, I announced my new position as CPO with a manifesto of sorts. B2B marketing departments were trying to shift towards creating meaningful relationships with entire teams and buying groups but were ill-equipped to do the job, and sales was unmotivated to partner beyond the MQL handoff.