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Cintell Partners with the Customer Intelligence Institute to Help Companies Better Understand Their Customers

Cintell

Cintell and the Customer Intelligence Institute today announced their partnership aimed at providing greater customer intelligence for building stronger customer relationships. We want to empower customers with buyer intelligence to inform sales and marketing activities and build more satisfying and profitable customer relationships.”.

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Want to Deliver an Outstanding Customer Experience? Read On

Cintell

Increased competition prevalent in the market has compelled businesses to strive towards customer engagement and building customer experience rather than just focusing on resolving their queries. Customer service has its prime focus on the company and its services. Build a strategy with customer happiness in mind.

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How to Create Engaging Videos Using Buyer Personas and States of Being

Cintell

Sure, you’ve heard of buyer personas before, but this blog post isn’t about a step-by-step process to build yours. They will help you focus on the most important challenges your buyers’ experience, and give you a basic framework for building effective videos. Identify a Big Hairy Problem. Arrange Your Ideas.

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38 Handy Stats to Prove the Value of Personas

Cintell

90% of companies using Personas have been able to create a clearer understanding of who buyers are. 82% of companies using Personas have managed to create an improved value proposition. Demand Generation: Companies who exceed lead and revenue goals were 2.4X annually in small companies under $100M, $2.1M SiriusDecisions).

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Habits of Customer-Centric Marketers: Q&A with Hendrik-Jan Francke

Cintell

Using your prospect’s language shows you understand their pain points and builds trust. If companies are struggling to put buyers first: I recommend the CEO find a coach who will help him refocus himself and then the company. It’s important for companies to prove their relevance – and fast!

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The Right Customer at the Right time

Cintell

Knowing who the decision makers and influencers are among your customer contacts will allow you to cover all the bases and build long lasting and productive relationships. Maintaining current and complete contact records is a considerable challenge for companies, but an absolutely critical exercise.

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Live Blogging from the SiriusDecisions Forum on Operationalizing Personas

Cintell

“83% of companies are moving towards a more audience-centric approach.” of respondents reporting confidence that at least 75% of their company knew/understood their personas. .” “If you’re not being audience-centric, then you’re being product centric. It’s like taking a selfie.