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Report: Marketers to Spend Less on Customer Initiatives as Budgets Fall

KoMarketing Associates

Although marketers have shifted their focus to initiatives, such as the customer experience and customer relationship management (CRM), new research suggests that they will invest less in these areas in the coming months. This comes as marketing budgets as a percent of company budgets fall to 12.3%, on average, from 11.8%

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Report: 86% of Marketers Now Have a Budget to Execute Personalized Customer Experiences

KoMarketing Associates

Marketers are still turning to personalization to drive customer loyalty, and according to new research, they are using a wide array of data points to achieve this. In addition, marketers are using several data points to achieve their customer personalization goals. Overcoming Customer Experience Obstacles.

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Customer Conversations: Requesting Your Budget

Vision Edge Marketing

In a recent conversation with one of our customers, a VP of Marketing at a well-known company, we discussed the challenges associated with her leadership’s request to submit the fiscal year’s budget before her team had finished the planning process. Understandably, frustration ensued. Use the plan as a scenario analysis tool.

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Is Customer Service a Part of Your Marketing Budget?

Convince & Convert

If you’re a business, and this doesn’t make you rethink customer service entirely, you’re gonna have a bad time. It means your marketing budget for your business now needs to have the first line be about customer service. Without customer service, all the ads, paid, or earned media won’t matter at all. It’s a no-brainer.

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The Ultimate Buyer’s Guide for Sales Enablement Platforms

When identifying a platform that bridges the gap between sales, marketing, and customers while staying within budget, the selection process quickly becomes overwhelming. According to Gartner, 15% of all technology spending in 2021 is predicted to go toward sales enablement technology. So, what features do you need to consider?

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Marketing Budgets Down? 5 Ways to Increase Revenue from Existing Customers

Outgrow

Marketing Budgets Down? 5 Ways to Increase Revenue from Existing Customers. In this blog, we will focus on how to increase revenue from existing customers. For many businesses, marketing budgets are down, while other brands are spending more and more on marketing efforts. The Importance of Marketing to Existing Customers.

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Recession? How to Make the Least Risky Budget Cuts

Vision Edge Marketing

For many, this means greater budget scrutiny, smarter decisions and belt-tightening. . The focus of this article is to provide an approach for making informed budget decisions when so much is at stake. 4 Key Categories to Consider When Making Budget Cuts . We’ve experienced four downturns with customers.

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Loyalty Auctions: The Next Reward For B2B Markets

Auction techniques remain an inexpensive, highly interactive, fun and under-utilized method to recognize and reward your best customers while keeping them engaged. Allow employees/customers to bid on rewards and experiences using the points they have accrued in their loyalty accounts.