This person is answering questions about your products and/or services, responding to or redirecting complaints, sharing interesting content, providing more information…you’ll probably want to be a bit careful about who gets this responsibility. -> 2. On the consumer side, the largest cohort of Facebook’s user base is the 35-54 age group, and the fastest growing is the 55+ cohort. Certainly the tools are new: Twitter has only been around since 2007, Facebook since 2006, and even blogging has been popular for less than a decade. Argh, no! Um, no. MORE >>

In that article, Patricio Robles wondered if your Twitter followers are silent or fake. As I read it, it started to make me wonder why we all want Twitter followers. Or Facebook friend. We got on Twitter so that we could broadcast things we knew to audiences that wanted to hear from us and to hear back from them. While you might not describe Facebook or LinkedIn the same way, the ideas are similar. Google paid attention to Twitter trends for realtime search (until Twitter pulled the plug). Image via CrunchBase. Go read it now. MORE >>

A year ago, the #Nifty50 honored 50 remarkable men and women on Twitter. These are the leaders in the information and communications technology sector who truly “get” social media and social business. We’re proud to acknowledge these 50 women from 41 different organizations as the top #Nifty50 women of technology on Twitter for 2012. Now a Business Information Analyst at The Mint Partnership, Valerie has an extensive background in the architecture and engineering industry. She’s a rock star on Twitter and also speaks French. sacevero. MORE >>

Recently in an article on B2Bbloggers.com , I stated that the rate of adoption of Twitter for B2B marketing is being slowed because, frankly, at first Twitter can be difficult to understand and hard to use. This hurdle is quickly turning people off to the benefits Twitter can have for their business. In the article, we announced that Twitter had been added to the B2Bbloggers.com editorial calendar. As our goal is to help you understand Twitter and how to better utilize it for your marketing. Don’t: Tweet confidential or proprietary information. MORE >>

In fact I find that often I will get news from smaller businesses on Twitter or Facebook. With the rapid delivery of news through Twitter, Facebook and blog posts, it seems like that might be the case! Mid way through the 1900′s companies may have gotten a boost from news delivery via radio or the earliest television broadcasts. do however, see much of the same information from the deleted messages, through the social networks I monitor. What does your analytic information and open rate tell you? MORE >>