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Paul Gillin

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This Brand Ambassador Program Goes Against the Grain

Paul Gillin

The PR agency for a startup called Social Rebate has been asking bloggers to comment on the company’s somewhat novel approach to brand ambassadorship. Social Rebate is a service that creates brand ambassadors by offering cash and rebates to people who share recommendations of products and services in their social networks.

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Facebook Tips for Midsize Businesses

Paul Gillin

Use Facebook for sampling. Conventional wisdom holds that product samples need to be distributed on the street or unsolicited to the mail. One North Social customer that makes pretzels distributed 10,000 samples in less than 24 hours by sending them to people who liked its page. Be creative with promotions.

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Recent Writings: Negativity, Social Gaffes and Farewell to Case Studies

Paul Gillin

Here’s a sampling of what I’ve been talking about. In Why Brands Should Love Public Complaints , I make the case that your critics can be your strongest allies. I haven’t had a chance to blog here lately because most of my writing is been on assignment for other publishers. Love Your Critics.

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Social Marketing Wisdom from the Insurance Industry – Really

Paul Gillin

A sampling of what New York Life has done: Partnered with the NFL on a “ protection index ” of pro football teams; Created the New York Life Game of Life in partnership with Hasbro. This was a theme that was borne out in every presentation: It’s not about the company but about what motivates customers.

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How Much Should You Pay For Content?

Paul Gillin

Be sure to ask any prospective writer for samples of his or her work in your field of expertise. Published samples won’t do you any good. Among the brands I know that do so are IBM, HubSpot, Eloqua, JetBlue, Cree Lighting and Sybase. Try posting your needs and what you’ll pay and see who responds.

BtoB 50
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Bulldog Reporter’s Faux Pas Shows Why Not to Take Research at Face Value

Paul Gillin

Even if the research was conducted over a statistically valid sample, the results would be meaningless if the question was asked that way. The real problem is when respected brands like Bulldog Reporter put the badge of legitimacy on information that is so clearly wrong. ” The term “you” is also indefinite.

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Transforming P&G

Paul Gillin

Brand building in the digital world is the future.” Organized in just seven weeks and spearheaded by John Battelle’s Federated Media Group, Signal P&G brought top executives from Google, Facebook, Yahoo, AOL, Microsoft, Coca-Cola and many other digital and consumer brands to talk about the future of marketing.