What Does Drift’s Re-Positioning as a “Buyer Engagement Platform” Mean for New and Existing Users?
ANNUITAS
NOVEMBER 22, 2023
The goal of this re-positioning is to be less about powering transactional conversations, and more about driving personalized experiences with the right people, in the right place, at the right time along the entirety of the customer lifecycle. This is a smart move for Drift.
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