Tomorrow People

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How NOT to Do Social Media - Three Disastrous Social Media C**k Ups

Tomorrow People

The truth of the matter was that a member of the social media agency Chrysler had hired to boost their online marketing profile had, in a fit of colossal ineptitude , tweeted by mistake; thinking he was using his personal account. Ryanair bullies a blogger. If so, click send. Marketing mismanagement isn't the sole preserve of Twitter.

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The Great Social Customer Service Race [INFOGRAPHIC]

Tomorrow People

To conduct the race, four Software Advice employees used their personal Twitter accounts to send customer service tweets to 14 leading consumer brands in seven industries. About Our Guest Blogger, Ashley Verrill. We wanted to learn what kinds of tweets received a response, and how quickly.

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The Great Social Customer Service Race [INFOGRAPHIC]

Tomorrow People

To conduct the race, four Software Advice employees used their personal Twitter accounts to send customer service tweets to 14 leading consumer brands in seven industries. About Our Guest Blogger, Ashley Verrill. We wanted to learn what kinds of tweets received a response, and how quickly.