Tomorrow People

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How NOT to Do Social Media - Three Disastrous Social Media C**k Ups

Tomorrow People

Ryanair bullies a blogger. In 2009, Ryanair took customer service to a whole new level of foolish when they took umbrage at blogger Jason Roe for pointing out a glitch on their website that allowed a user to book a flight for free. Think before you post; would you want this published on the front page of the Sun? If so, click send.

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4 Ways for David Cameron to Succeed on Twitter

Tomorrow People

Our guest blogger Adi Gaskell is a blogger and community manager. Recap: 4 tips for Twitter success: Have a clear purpose. Don't chase followers. Be authentic and run the account yourself. Talk a little, listen a lot. He specialises in community cultivation and using social media to create organisations.

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4 Ways for David Cameron to Succeed on Twitter

Tomorrow People

Our guest blogger Adi Gaskell is a blogger and community manager. Recap: 4 tips for Twitter success: Have a clear purpose. Don''t chase followers. Be authentic and run the account yourself. Talk a little, listen a lot. He specialises in community cultivation and using social media to create organisations.

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Welcome to Kate Wilsson

Tomorrow People

Guest Blogger. I'd like to welcome Kate Wilsson who will be a contributor to our blog.

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The Great Social Customer Service Race [INFOGRAPHIC]

Tomorrow People

About Our Guest Blogger, Ashley Verrill. Technical, or needs more than one interaction to solve. The evaluations in the infographic are based on the time it took the brands to respond and the percent of total tweets that received a reply. Ashley Verrill is a market analyst with Software Advice.

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The Great Social Customer Service Race [INFOGRAPHIC]

Tomorrow People

About Our Guest Blogger, Ashley Verrill. Technical, or needs more than one interaction to solve. The evaluations in the infographic are based on the time it took the brands to respond and the percent of total tweets that received a reply. Ashley Verrill is a market analyst with Software Advice.