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MAY 18, 2010 [Blogger] From Operational CRM to Social CRM
Influencers – Companies can track and build relationships with key influencers in the industry like popular industry bloggers, and social sites on the Web frequented by their audience. The concept of Social CRM is slowly becoming popular and finding a lot of believers in the corporate sector. Here are the key areas where Social CRM can be useful -. Customer Analytics.
MAY 18, 2010 | LEAD VIEWS
[Blogger] From Operational CRM to Social CRM
B2B Marketing Zone can personalize the content based on your interests, your LinkedIn profile, what you share on Twitter and LinkedIn, and what content people similar to you are sharing. More on Content Personalization
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