Paul Gillin

article thumbnail

McKinsey Research Again Validates Social Technology Benefits

Paul Gillin

Seventy-two percent of the respondents report that their companies are deploying at least one technology, and more than 40 percent say that social networking and blogs are now in use. However, the research also indicates that becoming a fully networked organization is difficult, and remaining fully networked may be even harder.

article thumbnail

Let Your People Speak!

Paul Gillin

which built a constellation of search-optimized blogs that put their engineers directly in touch with the people who buy their highly specialized products. Blogs Are the New Trade Shows. The issue of time commitments and availability is valid, but usually overstated. Some companies understand this.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

My New Book, ‘Attack of the Customers,’ is now available

Paul Gillin

Several of the case studies in New Influencers involved customer attacks in the days when blogs were about all people had to work with. Newspapers and magazines may be suffering financially right now, but they’re just as important as they always have been to validate and spread information. Farming Out Customer Care.

article thumbnail

Recent Writings: Negativity, Social Gaffes and Farewell to Case Studies

Paul Gillin

I haven’t had a chance to blog here lately because most of my writing is been on assignment for other publishers. Because a little negativity reinforces the validity of the positive comments you publish. Here’s a sampling of what I’ve been talking about. Love Your Critics.

article thumbnail

How to Promote an Event with Social Media

Paul Gillin

Create a couple of short messages for Twitter and, a longer one for a blog or Facebook. Create an event badge (right) that speakers can embed in their blog sidebars or on their websites. Create an event blog. Post the podcasts on the conference blog and on a dedicated multimedia page on the conference website.

article thumbnail

Five Tips to Make Your Writing Sparkle

Paul Gillin

One of my favorite angry writers is the Baltimore Sun ‘s John McIntyre, whose You Don’t Say blog should be in every writer’s RSS feed. That little nugget of comparative data validates the point of the story more effectively than any quote from a frustrated administrator ever could.

article thumbnail

How B2B and B2C Marketing Are Different

Paul Gillin

We’ve attended scores of conferences over the last few years and heard lots of wonderful stories about how to use everything from blogs to video games to sell blue jeans, potato chips and fine wine. Most businesses are inherently conservative, and decision-makers seek validation from many sources, including analysts and their peers.