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Customer Experience Matrix

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BrightInfo: Content Recommendations Made Simple

Customer Experience Matrix

Today''s topic is BrightInfo , which uses semantic technology to automatically recommend the most relevant content to Web site and blog visitors. BrightInfo uses Javascript tags and cookies to track visitors over time, allowing it to base recommendations on individual behavior as well as content similarity and popularity.

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HiveFire Curata Cuts the Work in Content Aggregation

Customer Experience Matrix

Summary: HiveFire Curata makes it easy to assemble and republish content on specialized topics, attracting visitors to your company’s Web site. Here’s an irony for you: the world is awash with content, but marketers struggle to find enough of it. Marketers have the same problem: they can’t use most of the content that’s available.

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Customer Data Platforms Spread Their Wings

Customer Experience Matrix

But I heard in London about CDPs in financial services, publishing, telecommunications, and several other industries where CDP hasn’t previously been used much. The AgilOne audience were all retailers, not surprisingly given AgilOne’s focus and the relation of the event to Shop.org.

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Bizo and DemandBase Lead B2B Marketing Automation to Web Advertising and Beyond

Customer Experience Matrix

That could serve as a pretty complete summary of the state of the art for B2B marketing today, especially if you consider “content marketing” as implicitly included. These can integrate with Demandbase’s own network of Web publishers that will accept its ads and with other ad exchanges that connect to their own, larger publisher networks).

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Show Me the Numbers: Hard Data on Internet Use and Media Spend

Customer Experience Matrix

Social networks and blogs are the fastest growing application, now exceeding email with a participation rate of 66.8%. Nineteen percent actually publish their own blog while 29% comment on blogs. The Online Publishers Association has tracked time since 2003 in conjunction with Nielsen. of the total.

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Real Examples of Social Media ROI

Customer Experience Matrix

Summary: some published examples of "hard" ROI from social media. Socialnomics blog by Erik Qualman offers a dynamic video with 33 “salient examples and data points” about social media ROI. Socialtext corporate blog cites an estimate by TransUnion CTO John Parkinson that his $50,000 investment in Socialtext has avoided $2.5

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Day Software Acquisition Adds Some Marketing Features to Adobe, But Gaps Remain

Customer Experience Matrix

Summary: Adobe added Web content management, digital asset management and social media features to its arsenal when it purchased Day Software last month. Last month, Adobe announced their $240 million acquisition of Web content management vendor Day Software. publishing.