Remove best

Chris Koch

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Is ghost writing in social media right or wrong?

Chris Koch

As I say in the SCN post and as I’ve mentioned here plenty of times, I think we are kidding ourselves if we think that many of our best SMEs are going to take the time to blog. One of the best aspects of social media is the opportunity to put ideas to the community and gather feedback. Transparency is the “hidden” problem.

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The last of the anti-social marketing tactics

Chris Koch

I’ve spoken to hundreds of CIOs in my career as a journalist and I can tell you that at best, they ignore taglines ; at worst, they feel their intelligence insulted by them.

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The last of the anti-social marketing tactics

Chris Koch

I’ve spoken to hundreds of CIOs in my career as a journalist and I can tell you that at best, they ignore taglines ; at worst, they feel their intelligence insulted by them.

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The crisis of buyer information in B2B and how to fix it

Chris Koch

The “voluntary policing” being done by the ad industry today online is at best an uneasy truce with an internet public not yet bothered enough, too lazy, or too uniformed to do anything about shutting off the cookie oven for good. It’s kind of no surprise—when we are transparent, people trust us and feel better about the experience.

B2B 100
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The crisis of buyer information in B2B and how to fix it

Chris Koch

The “voluntary policing” being done by the ad industry today online is at best an uneasy truce with an internet public not yet bothered enough, too lazy, or too uniformed to do anything about shutting off the cookie oven for good. It’s kind of no surprise—when we are transparent, people trust us and feel better about the experience.

B2B 100
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How to create B2B social media policies

Chris Koch

The best documents don’t just tell employees what not to do; they also tell them what they should be doing to further the marketing goals of the company. People need to know that taking personal responsibility for their actions is the best guideline of all. Encourage openness, honesty and transparency.

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How social media muteness endangers your company: The crisis at McKinsey

Chris Koch

The article itself is one of the best examples of thought leadership I have ever read. Too late, transparency—and defensiveness. But hey, I’m not here to say yet again that companies should be transparent in a crisis and respond quickly and in a non-defensive manner to criticism rather than letting it fester.