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Customer Anthropology: The Art of Observation

Buzz Marketing for Technology

Once youre in, you need to bring all the observational tools you can. Cameras, video and audio recorders, observation checklists -- not all that different from birdwatchers tools! Now thats a powerful business tool. BIO, SIGNATURE ESSAYS. Guerilla News Network. 2:18:13 PM trackback []. comment []. SEARCH SITE.

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How to Save the World

Buzz Marketing for Technology

BIO, SIGNATURE ESSAYS. Guerilla News Network. BLOG TOOLS. category killers: aggregators that capture the best of many blogs/feeds, so they need not be read individually. useful tools and checklists. - useful tools and checklists. - SEARCH BLOG. How to Save the World. Subscribe to this blog by. Too Far Ahead.

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Confessions of a CKO: What I Should Have Done

Buzz Marketing for Technology

content management, with simple, intuitive tools, personalized processes and one-on-one personal effectiveness training taking over in priority from complex, one-size-fits-all intranet tools, portals, productivity software, and undifferentiated training. to a couple of words? When we do know who to talk to, we cant get hold of them."

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Personal Knowledge Management - Pollard

Buzz Marketing for Technology

So for example while many interviewees said they couldnt find what they were looking for, we tried to discover why this was: Was the tool too complex? This new model entails three significant shifts in approach: From contributing know-what (best practices etc.) Was the training inadequate? Was there too much content to wade through?

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How to Save the World - PKM An Update

Buzz Marketing for Technology

So for example while many interviewees said they couldnt find what they were looking for, we tried to discover why this was: Was the tool too complex? This new model entails three significant shifts in approach: From contributing know-what (best practices etc.) Was the training inadequate? Was there too much content to wade through?

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PKM and the Organization - Pollard

Buzz Marketing for Technology

Most organizations, too, refused to abandon the top-down centralized information model that was already in place, merely institutionalizing it with firewalls, access restrictions, monster centrally-managed one-size-fits-all databases and websites and over-engineered, over-managed collaboration and community-of-practice tools.