B2B Customer Experience: Balancing the Human Factor with Technology
Vision Edge Marketing
MARCH 26, 2024
An IBM study found that chatbots can help businesses reduce their customer service costs by as much as 30%. Buy Your Best-Practices Workbook The Dark Side: 2 Pitfalls of Over Reliance on Technology If you are among those businesses that are implementing technology, you know it’s not all seamless integration and efficiency.
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