In a World Run by AI, The Best Data Wins
Customer Experience Matrix
JULY 1, 2023
Frankly, I don’t buy it: just as people who can fake sincerity, have it made , the AIs will quickly learn to mimic creativity and find which emotion-based messages work best. While that’s great in many ways, it also means that better marketing will no longer be a competitive differentiator. In short: whoever has the best data, wins.
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