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Forrester’s Ross Graber on Perfecting the CMO Dashboard

Drew Neisser

CMOs and marketing metric fiends–this is the episode for you. Forrester VP and Principal Analyst Ross Graber joins us on this “Bonus Huddle” episode to enlighten us on which metrics should be on every CMO dashboard–and which should be left off. What you’ll learn: Which metrics should actually be on your CMO dashboard.

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Survey: 24% of U.S. CMOs Have Been ‘Significantly Affected’ By COVID-19

KoMarketing Associates

Dentsu recently published the results of its 2020 CMO Survey, and statistics showed that 24% of CMOs based in the U.S. Globally, approximately 25% of CMOs were affected, and 7% are facing an existential threat. Over the next six to 12 months, most CMOs in the U.S. (43%) In terms of preparedness, most CMOs in the U.S. (52%)

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Elevate B2B Marketing News Weekly Roundup: CMO Tech Budgets Hold Steady, Ad Index Grows, & LinkedIn’s AI Push

Top Rank Marketing

MarketingWeek Forrester: Nearly One-Third Of Ad Agency Jobs Will Be “At Risk” From Automation By 2030 Despite almost of third of advertising agency jobs being at risk from automation by 2030, double-digit growth for market research and marketing specialists is expected by 2030, according to recent Forrester and U.S.

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Elevate B2B Marketing News Weekly Roundup: B2B Buyer Trust Data, LinkedIn Tops 1 Billion Users, & Google’s $2B AI Investment

Top Rank Marketing

InsideRadio Microsoft CMO Steps Down, Takeshi Numoto Steps In After 32 years Microsoft chief marketing officer Chris Capossela has stepped aside, with Takeshi Numoto — previously the firm’s executive vice president and commercial CMO — taking the key marketing role reporting to CEO Satya Nadella, Microsoft recently announced.

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CMO Spend in the Current Economic Climate and Plans for 2021

Porch Group Media

In other research by Forrester , forecasts were not quite so optimistic. Forrester’s report outlines three possible recovery scenarios for marketers: A late-2020 recovery, a mid-2021 recovery and a late-2021 recovery. in February, with CMOs prioritizing the use of social media to build their brand and retain customers.

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AI-powered features to look for in customer data platforms

Martech

Fully 75% of global 100 organizations say CX is a top priority, according to Forrester Research. Content personalization is currently the purpose for which most organizations are utilizing AI, according to the PwC CMO Survey, Fall 2023. Looking to take control of your data? Many of these features are now being upgraded with AI and ML.

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The customer data platform market

Martech

Fully 75% of global 100 organizations say CX is a top priority, according to Forrester Research. Salesforce’s Data Cloud is a hyper-scale, real-time data platform that enables companies to leverage data by delivering highly personalized experiences that adapt to customer behavior and needs in real time.