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Importance of Context to Understanding the New Social Buyer Persona

Tony Zambito

Image via Wikipedia. The first definition points to reaching an understanding of the behavioral framework that surrounds the new social buyer persona.    Context also serves as the foundation of ethnographic and anthropological research often associated with the design of products or services as well as experience design. 

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Reinvent B2B Sales With Buyer Personas

Tony Zambito

Image via Wikipedia. Without question, while B2B Marketing is focused on developing its new prominence in the early stages of the buying cycle via content strategy and content marketing, B2B Sales is caught flat-footed on how to adapt to changing buyer behaviors

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Buyer Interaction Shapes Buyer Experience Design

Tony Zambito

Image via Wikipedia.   Mead’s work concerned itself with human interactions and the symbolic nature of the world and languages.    Mead theorized that how people view the world, as well as experienced the world, shaped human interactions and that our interactions with others also shaped our view of society. 

Design 100
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Buyer Experience Innovation: Why B2B CEO’s Must Make It Their Top Priority

Tony Zambito

Image via Wikipedia. Let’s define Buyer Experience Innovation : “Creating in totality an ideal buying experience and innovative interactions that engages as well as enables buyers to enter into a transactional and loyal relationship with the organization”.

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Wake up, America!

Tony Zambito

Image via Wikipedia.   In my previous brief, The Design of Buyer Experience , I noted the monumental shift occurring in our market-driven economy in terms of buyer behavior and buyer strategy and that this shift is ushering in a new era of Buyer Experience Economics for both buyers and sellers alike. 

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Macro Trends Transforming the Buyer Experience

Tony Zambito

Image via Wikipedia.   Lauren further adds that a confluence of trends is changing the way buyers experience buying decisions and purchases.    Lauren notes that another key macro trend is that sales cycles are longer in a down economy, a trending that is most likely consistent with other down economy cycles

Trends 100
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The Influence of the Social Buyer on B2B Business

Tony Zambito

Image via Wikipedia.   What we do know is that B2B buyers are demanding more social experiences in their buying processes.     Both changes in reader technologies and reader behaviors are altering previous business models significantly.  Social Buyer Cycle. . 

Business 100