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Reinvent B2B Sales With Buyer Personas

Tony Zambito

Image via Wikipedia. Without question, while B2B Marketing is focused on developing its new prominence in the early stages of the buying cycle via content strategy and content marketing, B2B Sales is caught flat-footed on how to adapt to changing buyer behaviors

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Importance of Context to Understanding the New Social Buyer Persona

Tony Zambito

Image via Wikipedia. The first definition points to reaching an understanding of the behavioral framework that surrounds the new social buyer persona.    Context also serves as the foundation of ethnographic and anthropological research often associated with the design of products or services as well as experience design. 

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Buyer Experience Innovation: Why B2B CEO’s Must Make It Their Top Priority

Tony Zambito

Image via Wikipedia. Let’s define Buyer Experience Innovation : “Creating in totality an ideal buying experience and innovative interactions that engages as well as enables buyers to enter into a transactional and loyal relationship with the organization”.

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The 4 B’s of Buyer Experience Innovation (2nd Rendition)

Tony Zambito

Image via Wikipedia.   However, gaining true insight into buyer behaviors, attitudes, perceptions, patterns, and etc.   Buying today has become more sophisticated and has a multitude of variables that did not exist even a decade ago.  Buying processes and buying decisions are being restructured many times over. 

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Buyer Interaction Shapes Buyer Experience Design

Tony Zambito

Image via Wikipedia.   He also believed that to research this phenomenon, unstructured qualitative observation methods were the means to understand sociological human interactions.    Mead was most certainly a forerunner to today’s modern methods of qualitative research

Design 100
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Plan for the Social Buyer Before It’s Too Late

Tony Zambito

Image via Wikipedia.   If your planning is not taking into account changing behaviors of buyers, then the organization will be in misstep with its buyers.  To say things are changing is an understatement.    There should also be a healthy realization that knowledge of buyers may be not up to date. 

Planning 100
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Macro Trends Transforming the Buyer Experience

Tony Zambito

Image via Wikipedia.   Lauren further adds that a confluence of trends is changing the way buyers experience buying decisions and purchases.    Lauren further adds that a confluence of trends is changing the way buyers experience buying decisions and purchases. 

Trends 100