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What Is a Marketing Database? (Hint: It’s NOT Your Audience)

Marketing Insider Group

Well, it’s pretty much the backbone of your marketing strategy, helping you connect with customers and stay ahead of the competition. A marketing database is the next best thing. It helps you track responses and tweak your game plan for next time. Customer Insights: Ever wish you could read your customers’ minds?

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B2B Customer Experience: Balancing the Human Factor with Technology

Vision Edge Marketing

An IBM study found that chatbots can help businesses reduce their customer service costs by as much as 30%. Platforms like the one in this example illustrate how organizations can gain additional insights into customer preferences and behaviors. Reducing costs is only one side of the coin. Even so, tread carefully. You have questions?

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The Future of B2B eCommerce Marketing Trends

Webbiquity

B2B companies can use AI and ML to gain a deeper understanding of client behaviors, needs, and priorities. For example, best email marketing practices have long included using different mailing lists for different types of prospects or existing clients who share certain characteristics.

eCommerce 272
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What is Dynamic Marketing Strategy and How to Get Started

Marketing Insider Group

Put simply, dynamic marketing is a strategy designed to be adaptive and flexible based on customers’ behaviors and customer data. Consumers want to feel like you have their best interest in mind and that you truly understand their needs. There are numerous platforms to leverage today that can help with automated decisioning.

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What Is the Gemini Effect in B2B Marketing?

In such a complex environment, how can loyalty marketing help? When a customer has achieved a specific threshold based on purchase and other advocacy behaviors, they have earned a reward. One clear advantage is to understand the unique phenomenon commonly referred to as The Gemini Effect. What should they redeem for?

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Maximizing Efficiency with B2B Marketing Automation: Key Strategies

Webbiquity

Business process automation is, hands down, one of the best technological innovations to come along in decades. But how do make the best use of it (or get started, if you’re still stuck in manual processes)? This makes your customer acquisition more efficient and helps boost overall marketing performance.

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10 Ways Predictive Analytics Can Help You Achieve Your Marketing Goals

Marketing Insider Group

Taking CX seriously is an excellent way to stand out from the noise that’s saturating your industry to help you win loyal customers. To create the best possible buyer’s journey for your target audience, you must first know them well and understand their behaviors and actions at different touch points. Source: SuperOffice.

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How to Successfully Coach Your Sales Team to Drive Efficiency

Speaker: Steve Benson, Founder and CEO, Badger Maps

To enable your team to perform at its best and increase sales efficiency, it’s important that you give them the training, knowledge and tools that they need to be successful. Fortunately, Steve Benson is here to help you create that approach. A great sales team starts with a manager who’s a great coach. This means coaching.