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PowerViews with Michael Brenner: The Battle for Customer Attention

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This goes a long way toward breaking down communication barriers. The next PowerViews will be with Ardath Albee of Marketing Interactions, Inc. If you’re a marketer, join a salesperson on a customer call. There is no better way to start speaking the same language than to rally around the customer. Twitter: @BrennerMichael.

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PowerOpinions: Making Lead Scoring a Success Part 3 [Expert Advice]

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He also has A LOT of great advice about lead scoring: Given the fact that lead scoring can be flawed, the companies who are doing it well are those that: Break down the barriers between marketing and sales. When a buyer interacts with marketing, they are generally at a less evolved stage. Give sales an authoritative seat at the table.

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Are We Playing Hunger Games? Key Questions Confronting Inside Sales

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But now I have this feeling the profession still has some pretty high barriers to surmount. After all, these teams often offer a superior return on investment (relative to field sales), particularly as communication technology enables us to engage buyers in ever more rich and productive ways. Are we playing hunger games?

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PowerViews with Jill Konrath: Changing Buyers Require Retooled Sales Reps

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And so they’ve got their barriers up. She notes that most prospects buy based on relationships and interactions they have with salespeople, and questions used to evaluate these relationships include the following: Are they adding value or not adding value? Don’t come in here. I’m overwhelmed, I don’t answer my phone. Absolutely.