KoMarketing Associates

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Survey: Marketers Still Struggle with Barriers to Marketing Automation

KoMarketing Associates

Although marketers are focused on marketing automation to achieve their top priorities, research shows that they are still facing numerous barriers when it comes to executing this tactic. There are still barriers that marketers face and need to overcome in order to see success.

Barriers 142
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Many Barriers Remain for Marketers Looking to Customize the Buyer Experience

KoMarketing Associates

However, marketers still face several barriers when it comes to customizing the buyer experience, according to new research. More customers are demanding a personalized experience when they work with marketers.

Barriers 157
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51% of Marketers to Increase Their Spending on Marketing Automation This Year

KoMarketing Associates

Marketers Lacking Necessary Data to Meet Customer Expectations Although many marketers understand the importance of the customer journey and experience, previous research indicates that certain barriers are holding them back from meeting expectations. Specifically, customer data platforms (CDPs) have become a barrier for marketers.

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Report: Data Issues Plague Marketers Seeking to Improve the Customer Experience

KoMarketing Associates

Merkle recently published its “2022 Q3 Customer Engagement Report,” and statistics indicated that most marketers (27.1%) cite implementation as the biggest barrier when it comes to utilizing a CDP. Other barriers included a lack of foundational customer data (16.2%) and an inability to integrate data from multiple systems (17.2%).

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Survey: Marketers Still Struggling with Automation and Content Personalization

KoMarketing Associates

Although marketers are focused on marketing automation to achieve their top priorities, research shows that they are still facing numerous barriers when it comes to executing this tactic. To overcome these barriers and optimize marketing automation, most marketers (53 percent) are having the most success with customer experience mapping.

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60% of Marketers Only ‘Somewhat Confident’ in the Potential of Their Data

KoMarketing Associates

of marketers consider a lack of clean, reliable data to be their largest CDP barrier. Quality Dampens Customer Data Platform Potential for Marketers Data quality has been a lingering problem for marketers, and previous research has highlighted its direct impact on how marketers leverage their customer data platforms (CDP).

Barriers 246
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96% of Marketers Focusing on Customer Loyalty to Adapt to Shifting Demands

KoMarketing Associates

Merkle conducted its “2022 Q3 Customer Engagement Report,” and the majority of marketers (27.1%) claim implementation is their largest barrier when it comes to using their CDP. Other obstacles include a lack of foundational customer data (16.2%), as well as an inability to integrate data from multiple systems (17.2%).

Loyalty 250