I've Discovered a New Class of System: the Customer Data Platform. Causata Is An Example.
Customer Experience Matrix
APRIL 25, 2013
By now, you can probably guess Causata’s main functions: assemble customer data from multiple sources, consolidate it by customer, place it in an analytics-friendly format, run predictive models against it, and respond in real time to recommendation requests from other systems including Web sites, email, banner ads, and call centers.
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