Remove b2c

Biznology

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Can you do top-of-funnel marketing automation without CRM?

Biznology

While general-purpose CRM (like Zoho, Salesforce or Pipedrive) play well with marketing automation platforms, many B2C businesses use proprietary CRMs, purpose built for specific industries: pest control, home health aides, dentistry, and dozens of others. According to Salesforce.com , 92% of customer interactions happen on the phone.

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Where is B2B data-driven marketing headed?

Biznology

The merging of B2B and B2C. Jeffrey Rohr, VP of marketing insights at Salesforce.com, puts a slightly different spin on this matter, with his intriguing point that B2Cis increasingly taking a page from the B2B playbook. B2me,” is the appealing term for this direction coined by Joseph Puthussery of Cisco.

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B2B data decay and list rental – buyer beware!

Biznology

We all know that B2B data is less accurate than B2C data for a number of reasons, and one of them is that it decays far faster than consumer data. In 2009, we updated our original 2002 study on B2B Data Decay that has been cited by Dun & Bradstreet, Zoom, Jigsaw (now part of Salesforce.com) and others. Yearly B2B Data Decay Rates.