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4 qualities of an intent-driven marketing automation email program

Martech

For a B2C company, email still has priority when looking at attribution numbers. A Forrester WAVE matrix of leading vendors is one. B2B reactivation is different from its B2C counterpart as a communication strategy. Email has been the primary channel for both B2B and B2C marketers for years because it works.

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Augmented Reality: What Is It and Why Do B2B Marketers Need It?

Kaon

Many of these new marketing technologies are being adopted in the B2C world, but B2B companies must also take notice. According to a report by Forrester Research, technology like AR, helps companies also create new customer loyalty opportunities and improve customer service effectiveness.

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The Broken Process Behind B2B Content

PathFactory

Forrester reports that over 80% of purchases now involve complex buying groups, and 63% include at least four people — compared to 47% in 2017. According to Forrester , marketing executives cited “understanding customer’s content preferences” as their number-one content-related challenge.

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Destroying the 7 Myths of B2B Social Media

Convince & Convert

Further, last year’s Forrester study of B2B technology buyers found that they use social media nearly twice as much as U.S. “How B2C Uses Social Media Doesn’t Apply&#. So, if the tactics are often the same, how does B2C not apply? adults with an Internet connection use social media in some form or function.

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B2B Marketing needs to Curate a Vibrant Community

Buzz Marketing for Technology

If you look at the interview I did with Sean Geehan – he talked about the typical number of customers in B2C versus B2B and the high concentration we have in B2B that account for the most of the revenues. Getting a customer is not the end goal it’s the middle In a recent speech by Josh Bernoff of Forrester Research.

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Social Customer Support: AT&T is doing it Right!

Buzz Marketing for Technology

There is a customer service lesson in here for all B2C and B2B Marketers – this is the type of support customers are expecting today on the social web. I think a lot of B2C and B2B Marketers are listening but they tend to think that actual customer support is someone else’s job when in reality Marketers need to own customer support!

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29 Ways to Use Your Personas

Cintell

Tag contacts to persona and segment your database to improve targeting and lead gen campaign results. Audit and tag your marketing content by persona to understand where it fits into the buyers journey for your various segments. Surprisingly, only 8.2% Here are 29 fresh ideas for putting your personas to work. For Content Marketers.