Remove b2c question
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The customer data platform market

Martech

Fully 75% of global 100 organizations say CX is a top priority, according to Forrester Research. Real-Time CDP is available in B2C, B2B and hybrid editions so that organizations can create unified profiles for consumers and/or accounts and personalize in real-time across all channels.

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Forrester Report: AI Will Enable B2B Marketers To Deliver Customer-Driven Engagement At Scale

PathFactory

That’s the question at the heart of an October 2018 report by Forrester: AI Will Enable B2B Marketers To Deliver Customer-Driven Engagement At Scale. Forrester defines AI as “the umbrella term for a variety of techniques and technologies for collecting, applying self-learning statistical techniques to, and acting on data.”

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Video Marketing Success Starts with Distribution, says Forrester

Vidyard

Many marketers are underestimating the importance of distribution and treating it as an afterthought, according to a recent Forrester report. Different people are on different platforms for different reasons and Forrester argues that your content must align with this. of these extremely tactical takeaways. Check out the report here !

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How Sales Teams Can Use Intent Data To Improve Their Sales Prospecting

NetLine

Still, there are plenty of questions surrounding intent data. While there may be plenty of questions, only one is asked more often than others: How can our Sales team use it effectively? Per a survey from Forrester and Adobe , the majority of B2B buyers have an expectation of personalization throughout their journey.

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Social media in B2B: from platforms to content… Ten years later.

Exo B2B

We were asking ourselves this question almost ten years ago in this blog post , with statistics from eMarketer dating back to 2009. Is social media more of a B2C business? – B2B companies were more likely to exploit social media marketing opportunities than B2C companies. The question no longer arises.

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The B2B customer journey is set on a digital track

Martech

Bruno previously spent almost five years at Forrester on the sales technology and B2B e-commerce beat. “I Bruno recalled from his Forrester days that the figure was something like 99% way back in 2017. And the buyers can come armed with “very pointed questions.” This isn’t new.

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Measuring Customer Experience for B2B Marketers

Oktopost

B2B organizations often are remiss in remembering B2B buyers are just B2C consumers wearing a different hat. It also makes it necessary to employ traditionally B2C-oriented marketing techniques to attract new B2B leads and retain your current customers. It begs the question, what does “good” B2B CX look like? .