Remove b2c interests
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Forrester B2B Summit EMEA 2023: Focusing on Customer-First

Modern B2B

For me, this is far from the consideration of most B2B marketers and something that’s critical to B2C… yet, highly lucrative when it comes to long term growth. Focus on external metrics, not just internal metrics This one was interesting. When we think about measuring performance, we always look at things from the business perspective.

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New Forrester Research: B2B Should Use B2C Customer Loyalty Principles

Influitive

For years, B2B marketers have largely viewed B2C loyalty tactics as irrelevant in their space. That’s why B2B marketers can’t afford to overlook the opportunity to learn from their B2C counterparts, who are experts at driving customer loyalty. Forrester’s recommendation: Extend and elevate your existing retention efforts.

Forrester 100
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2024 Predictions: Retail media networks

Martech

Half of CMOs said “rationalizing retail media with other media investments” is one of their biggest challenges with retail media, according to Forrester’s Q3 2023 B2C Marketing CMO Pulse Survey. Forrester categorized RMNs as an “emerging” technology, signaling that growth, as well as growing pains, are to be expected.

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MarTech’s digital transformation experts to follow

Martech

followers) Shelly Kramer Founder and principal analyst at V3 Broadsuite, Shelly consults on digital transformation for B2B and B2C companies. Shiva Corporation and Forrester Research. The volume of social media followers is also taken into account to validate that list member posts are of interest to a wide audience.

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Forrester Report: AI Will Enable B2B Marketers To Deliver Customer-Driven Engagement At Scale

PathFactory

That’s the question at the heart of an October 2018 report by Forrester: AI Will Enable B2B Marketers To Deliver Customer-Driven Engagement At Scale. Forrester defines AI as “the umbrella term for a variety of techniques and technologies for collecting, applying self-learning statistical techniques to, and acting on data.”

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How Sales Teams Can Use Intent Data To Improve Their Sales Prospecting

NetLine

Buyer-intent data captures these footprints (signals) and provides insight into the research buyers are doing and what their interests are. Gauging interest Alongside integrating intent data into your existing sales processes, it’s essential to define clear parameters to gauge a prospect’s level of intent.

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Why Your B2B Buyer Customer Experience is Bad

LeanData

You see a super interesting bit of content on the web that you’re certain will add value. It’s making noise in the Technology Research Services category — alongside behemoths like Gartner, Forrester and IDC — by allowing B2B SaaS buyers to explore, evaluate and test potential solutions completely anonymized and blind to vendors.