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How Younger Generations are Disrupting B2B Buying

Zoominfo

A recent Forrester report found that Millennials and Gen Z make up 64% of business buyers. That’s why it’s important for companies to understand the needs of their younger buyers to avoid costly customer discontent. Buyers want to be known and understood in both B2B and B2C buying situations.

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B2B Ecommerce Marketing Benchmarks and Best Practices

KoMarketing Associates

When most people think of ecommerce, they tend to think of retail or “B2C” ecommerce. But if you look at the actual volume of revenue generated via ecommerce – for both B2B ecommerce and B2C ecommerce – the reality is very different. B2B ecommerce marketing dwarfs B2C ecommerce. It generates 239% as much revenue.

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Why Innovation Reigns Supreme in 2023 B2B Marketing

Top Rank Marketing

1 — Budgets are tightening, but expectations are up According to over 400 North American and European CMOs surveyed in the latest marketing budget report from Gartner , marketing budgets have still yet to recover from the COVID pandemic. Gains reported by CMOs surveyed in the 2022 Gartner report have slipped from 9.5%

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Have the Differences Between B2B and B2C Marketing Disappeared?

B2B Marketing Directions

Recently, it's become popular to downplay the differences between B2B and B2C marketing. But have all the meaningful differences between B2B and B2C marketing really disappeared? The survey found that, like consumers, B2B buyers are very concerned about privacy.

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Measuring Customer Experience for B2B Marketers

Oktopost

” According to research in 2020, customer experience has now overtaken product and price as the key differentiator between brands. B2B organizations often are remiss in remembering B2B buyers are just B2C consumers wearing a different hat. Surprisingly, for many companies, the answer is often no. .

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CMO Spend in the Current Economic Climate and Plans for 2021

Porch Group Media

In recent researched conducted by Gartner , 44% of CMOs surveyed in April and May 2020 said they are facing midyear budget cuts in 2020 as a result of the pandemic. This varied slightly for B2C and B2B marketers. In other research by Forrester , forecasts were not quite so optimistic. Source: Tech.co.

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Research Confirms that Customer Experience Drives Financial Performance

B2B Marketing Directions

In the B2B Digital Trends 2016-2017 report by Econsultancy and Adobe - which was based on a survey of more than 1,000 B2B marketing, digital, and ecommerce professionals - respondents identified optimizing the customer experience as their most exciting opportunity in 2016 and for the next five years.