Chris Koch

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The crisis of buyer information in B2B and how to fix it

Chris Koch

Obviously, this is less of an issue in B2B than B2C. Cookies help us learn more about our website visitors, but you won’t learn nearly as much about the spending patterns of B2B executives through web cookies as you do with B2C buyers. Privacy is a concern in B2B, too. It may seem facile, but social media are the answer.

B2B 100
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The crisis of buyer information in B2B and how to fix it

Chris Koch

Obviously, this is less of an issue in B2B than B2C. Cookies help us learn more about our website visitors, but you won’t learn nearly as much about the spending patterns of B2B executives through web cookies as you do with B2C buyers. Privacy is a concern in B2B, too. It may seem facile, but social media are the answer.

B2B 100
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How to create B2B social media policies

Chris Koch

Here are some recommendations based on a cross-section of social media policies from B2B companies, including social media policy examples from some leading B2B companies. Encourage openness, honesty and transparency. Here are links to the best examples of B2B corporate social media policies that I found: Cisco.

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The last of the anti-social marketing tactics

Chris Koch

In B2B marketing, we’ve never been given the right to tell customers what to think, much less the budgets to pound a tagline into their minds. I recently did a search on some well-known B2B technology brands and compiled their taglines in the list below. Not that the defenses were much more than Maginot Lines to begin with.

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The last of the anti-social marketing tactics

Chris Koch

In B2B marketing, we’ve never been given the right to tell customers what to think, much less the budgets to pound a tagline into their minds. I recently did a search on some well-known B2B technology brands and compiled their taglines in the list below. Not that the defenses were much more than Maginot Lines to begin with.

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The first steps to take when your brand is in crisis

Chris Koch

Be transparent. Posted in Brand, Reputation, and Positioning Tagged: B2B marketing, Brand, Brand Management, Crisis Management. Tags: Brand, Reputation, and Positioning B2B marketing Brand Brand Management Crisis Management. As soon as you have an action plan in place for the business, communicate it.

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Where is your mobile marketing center of gravity?

Chris Koch

I’m going to be moderating a panel on this question (among others) at next week’s MarketingProfs’ B2B Forum in Boston. I’m sure that there will be opportunities and reasons for B2B to advertise on these things eventually, but that’s the easy part. I think that’s how we have to view mobile apps for B2B marketing.