Elevating B2B Customer Retention: Innovative Strategies for Lasting Relationships
Engagio
APRIL 12, 2024
Current customers spend 67% more (on average) than new customers ( BIA Advisory Services ) Acquiring new customers involves substantial investments in marketing and sales and a lengthy nurturing process (think: email, phone calls, social media outreach, and more). Current customers spend 67% more (on average) than new customers.
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