Email and SMS Marketing: Seven Intriguing Facts and Benchmarks
Webbiquity
OCTOBER 31, 2023
More than 80% of respondents have incorporated AI into their SMS marketing programs and are using generative AI to help write text messages. The average click rate for SMS messages is 7.4%, with top-performing ecommerce vendors exceeding 10%, compared to 2-3% and 4%+ respectively for email marketing. Yes, it’s an ad.
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