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How to Stay Productive Amid the Coronavirus Chaos

GreenRope

While uncertainty looms and more businesses are requiring employees to work from home, you might be wondering, “How is this going to affect the productivity of the team and the business overall?” In fact, there are studies that prove how working from home can actually increase productivity when managed correctly.

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A 4-step guide to creating a self-service marketing organization

Martech

The best way to be more productive yourself is to train others to do their own work and do their own work better. You can use Confluence or Wiki or SharePoint as an encyclopedia of knowledge for your marketers,” said Sharaf. Most marketing automation tools let you create different roles for different users. The QA process.

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Managing a Remote Customer Service Team with Ticket Management

GreenRope

Customize the form with design, information collected, and post submission automation. Directly add important ticket updates directly into your Wiki knowledge base. Automate follow-ups and other communication and process. Set up auto-responders and workflow automation for ticket submissions, updates, and closures.

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150+ Questions for Your Marketing Automation RFP

Customer Experience Matrix

In fact, prioritizing requirements is the most important discussion buyers can have when selecting a product. If this really takes off, perhaps the list can be maintained in a communal form such as a Wiki. Tags: marketing automation request for proposal system requirements software selection raab guide demand generation.

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What Is the Fourth Industrial Revolution?

Salesforce Marketing Cloud

It’s the collective force behind many products and services that are fast becoming indispensable to modern life. The advent of the steam engine in the 18th century led to the first industrial revolution, allowing production to be mechanized for the first time, and driving social change as people became increasingly urbanized.

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Matching Social Media to Your Needs and Resources

Customer Experience Matrix

It analyzes the situation of a hypothetical company facing a major product recall. Highlighting these shows that social networks, Twitter, message boards and Wikis are appropriate options. Tags: demand generation marketing automation social media optimization. Tune into the Webinar for more details.

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Day Software Acquisition Adds Some Marketing Features to Adobe, But Gaps Remain

Customer Experience Matrix

Adobe was already a major force in Web development through its Dreamweaver, Flash and ColdFusion products, not to mention Omniture for Web analytics. But Day fills out its line by adding enterprise-class content management, digital asset management and social (blog, Wiki, etc.) publishing.