The Cost of Churn: How to Calculate and Mitigate Its Impact with Automation
SmartBug Media
AUGUST 4, 2023
In this blog post, we’ll shed light on how to calculate the cost of churn and strategies to mitigate its impact, particularly through automation. Leveraging Automation to Reduce SaaS Churn Remarkably, only 1 out of 26 customers unhappy customers will actively voice their dissatisfaction.
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