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Paul Gillin

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Recent Posts: Expanding Social Authority and Enlivening Boring Predictions

Paul Gillin

10 Tips for Expanding Your Social Authority in 2015 – Midsize Insider, Jan. I go into detail on strategies to get more out of your existing social presences and where to experiment with new ones. Numerous studies have shown that organic posts by Facebook pages are reaching only a tiny fraction of the audience they used to.

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Skepticism on Gallup’s Gloomy Social Media Assessment

Paul Gillin

A new Gallup study appears to throw cold water on the whole concept of social media marketing, but I’d be careful about taking the findings at face value. Gallup asked 18,000 consumers about the influence of social media on their buying decisions. Sixty-two percent said social media has no influence at all.

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Attack of the Customers Roundup, July 25, 2013

Paul Gillin

Don’t ignore customer service on social media. Social media gets discussed ad nauseam as a marketing tool, but it does have other business applications. Slow Social Response Times Prove Annoying to Millennials. A Quick Guide to Social Customer Service. Attack of the Customers Crisis Social Media'

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Facebook Can Work for B2B Marketers, But You Gotta Know the Rules

Paul Gillin

This Is despite the fact that numerous surveys have shown that Facebook is one of the least effective social networks for B2B marketing. In a survey of marketers conducted by BtoB magazine last year , Facebook was ranked last in usefulness among the top five social networks, trailing blogs, LinkedIn, YouTube and Twitter, in that order.

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A CIO Who Gets Social Business

Paul Gillin

Tom addressed the CIO Solutions Gallery at the Fisher College of Business at Ohio State University this morning on the subject of the role of CIOs in social media. The same is happening with the social space, but it’s happening so fast. The speed of social media today is stunning. Social media is not a technical expertise.

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Two B2B Social Marketing Initiatives Worth Checking

Paul Gillin

One is Element14 , a social community for engineers sponsored by an electronics distributor of the same name. Also, check out Social Media Quickstarter , a tutorial site aimed at small businesses and launched just this week by Constant Contact. It respects its audience. There is a crying need for this kind of basic education.

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What Social Media Marketers Should and Shouldn’t Do

Paul Gillin

A journalist contacted me with some questions about social media marketing that I hear quite often. What are three or four things social media marketers should do, and explain why they’re important. Identify the social media channels that your customers use – if any – and stake out at least a basic presence there.