Remove attitudes

Paul Gillin

article thumbnail

Social Marketing Hangover

Paul Gillin

There’s a period of exuberance, followed by the cold reality that the new tool won’t shorten the work week or lead to permanent weight loss. Traditional marketing is campaign-oriented: Put a message in the field and then sort through the surge of leads and responses that come in. Blaming the Tools.

article thumbnail

What a Hotel Manager Taught Me About the Future of Business

Paul Gillin

Wright’s attitude is one of the reasons the Wyndham Wingate has a 91% positive rating on TripAdvisor. It’s just a leading indicator of forces that will sweep through nearly every market as customers learn to organize and apply the new powers of influence.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

‘The Truth about Leads’ Is Just That

Paul Gillin

In 20 years as an editor I had developed an attitude that’s common for people who produce products: I believed that most salespeople were overpaid, under-worked and basically lazy. My 15 months of hell taught me otherwise, and that’s why I was curious when Dan McDade sent me a copy of The Truth about Leads.

article thumbnail

As Business Goes Social, CIOs Sit on Sidelines

Paul Gillin

Most CIOs are taking an attitude of, at best, benign neglect toward social networks. While some of that was a byproduct of the Y2K problem, their willingness to lead such mission-critical projects was a feather in their cap. As I began prodding my network of CIO contacts, I learned that this was not unusual.

article thumbnail

Measuring the Immeasurable

Paul Gillin

Most tools now also provide some degree of sentiment analysis, which attempts to derive attitudes from comments. A “like&# or retweet is a form of action, but not necessarily one that leads to a decision. Monitoring is a solid practice that can keep you in touch with the topics and brands people are discussing online.