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SAS by the Sip: SAS Viya Offers Open APIs to Individual Services in the Cloud

Customer Experience Matrix

One key to its long-lived success was an early decision to sell software by annual subscription, rather than the one-time perpetual license standard in the industry when SAS started. In recent years, much of the software industry has adopted a subscription model under the label of “Software as a Service” (SaaS). Subscription pricing notwithstanding, SAS has largely sold its software for on-premise operation by its clients and required them to purchase a large stack of core technologies. In the SAS universe, this is truly revolutionary.

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5 Disruptions to Marketing, Part 2: Microservices & APIs

chiefmartech

Microservices & APIs (and open source) form the fabric of marketing infrastructure. MICROSERVICES & APIs. Custom-tailored software answers the question: “As a digital business, what do we build?” It must embed “marketing” into its digital products (growth hacking). It must creatively differentiate its products, marketing, and operations.

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18 Productivity-Boosting Bots for Marketers

Hubspot

In fact, we've found AI to be pretty helpful in certain situations, especially when it comes to boosting productivity. We rounded up some of our favorite productivity-boosting bots and compiled them into a directory. Directory of 18 Productivity-Boosting Bots for Marketers. 1) Crashlytics. Source: Slack API. What are some bots that boost your productivity? Slack.

How To Evaluate Software Integrations: 3 Important Considerations

Radius

You’re searching for a software product to enhance your marketing organization, and the first thing you investigate is whether the solution integrates with key components of your existing technology stack. No one wants to deal with the consequences of implementing a product that is disconnected from other critical systems — duplicate data, manual work, and incomplete insights.

The 29 Best Web Analytics Tools

Webbiquity

Sample review:  KNIME is “an open source piece of software used mostly outside of marketing, but is excellent for data piping, prototyping custom built software, advanced analysis, and reporting. FoxMetrics offers you a number of different products and each one of them are focused towards increasing the revenue of your business.” —  20) Tableau Software.

Lytics Adds Marketing Recommendations to a Customer Data Platform

Customer Experience Matrix

It’s just over one year since I first spoke with Lytics *, which at that time was (accurately) calling itself a Customer Data Platform but had not yet released a beta version of its product. All told, the company has prebuilt connectors with more than 80 software-as-a-service products. The company has been busy since then, raising $7 million to supplement its initial $2.2

Bislr: A "Marketing Operating System" That Includes Marketing Automation As An App

Customer Experience Matrix

There was a really interesting discussion this week over on Scott Brinker’s ChiefMartec blog about the evolution of marketing automation systems into “platforms” that each support a swarm of satellite applications connected through open APIs. Part of this had to do with the scope of the integration available (that is, which functions are accessible via the API). But I digress.

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Everything a marketer needs to know about CDPs. Wait, what’s a CDP?

chiefmartech

If you’re not already familiar with CDPs, the important points to know are: They are software or software-as-a-service products that ingest customer data from many source systems and combine it into a unified customer database — also known as the Single Customer View. Oracle/BlueKai and Salesforce/Krux could be early examples although both products were built as DMPs.

Marketo Conference: Small Changes, Big Picture

Customer Experience Matrix

Still, the real focus was on Marketo’s own announcements, which included several product changes and a new positioning. (I wasn’t at the conference but Marketo briefed me on their plans.) Real Time Personalization already exists, obviously, and will remain a separate product that can work with any marketing automation system. My main reaction was, what’s new? Fair enough.

InfusionSoft ICON: Contined Focus on Helping Small Business

Customer Experience Matrix

The more concrete expressions of that strategy are the company’s product, service, and partner offerings. The actual product news at the conference was fairly modest. These product changes blend imperceptibly with service and partner issues, such as a customer life cycle simplified from seven stages to three, streamlined customer on-boarding process, and better APIs for partner system integration. This mutual support among product, service, and partner programs may be the best evidence of how well InfusionSoft is executing its core strategies.

Demandbase API vs ReachForce Form Appending Solutions

B2B Lead Blog

We are often asked the question: How are ReachForce SmartForms different from the Demandbase API for forms? In recent weeks, we’ve welcomed a number of new customers switching over from the Demandbase API forms solution, the only area of business overlap between our two fine companies. Demandbase API vs SmartForms integrations. Demandbase or ReachForce? Lead Scoring

Demandbase API vs ReachForce Form Appending Solutions

B2B Lead Blog

We are often asked the question: How are ReachForce SmartForms different from the Demandbase API for forms? In recent weeks, we’ve welcomed a number of new customers switching over from the Demandbase API forms solution, the only area of business overlap between our two fine companies. Demandbase API vs SmartForms integrations. Demandbase or ReachForce? Lead Scoring

The Right Data Fuels the Artificial Intelligence Race

HG Data

For the last few years, the biggest software vendors have been in a scramble to buy, lease and partner with AI technology companies. Oracle Adaptive Intelligent Applications…Salesforce Einstein…IBM Watson…Microsoft Azure and Cortana Intelligence…Adobe Sensei are just a few of the trademarked AI solutions that vendors are integrating into their core products. While the vendors talk about “cognitive technology,” “intelligent productivity” and “deep learning,” we’ll watch the promise evolve over the next several years. In 1957, Army mathematician Wiliam D. Mellin was wrong.

More New Systems Challenge the Marketing Automation Status Quo

Customer Experience Matrix

The general notion is that small businesses are finding existing marketing automation products too hard to use and would be happy with something simpler, especially if it costs less. MindFire Studio grew out of MindFire’s original Look Who’s Clicking software, which is used by more than 1,100 printers and other graphics arts vendors to add personalized URLs to print promotions.

Marketing Automation News from Dreamforce: B2B More Integrated, B2C Stays Separate

Customer Experience Matrix

The logical consequence is to make lead scoring and nurture campaigns standard features within the Sales offering and discard Pardot as a separate product. If and when that does happen, only the most demanding companies will purchase a separate B2B marketing automation product. If Salesforce does merge Pardot features into its core Sales product, then marketers who have a more expansive view of B2B marketing automation functions (or who simply want a system of their own) will be forced to buy from someone else. Here are my observations. The big news was for geeks.

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Marketing data technology: making sense of the puzzle

chiefmartech

Or the fact that all the metrics in the world cannot replace a strong piece of storytelling (“the API to the human brain”). 6. Information Delivery is tied to productivity, marketing performance and even “Insight Management”. Marketing Softwarefound it very interesting and invited him to share his perspective with readers here. There will be a data lake.

Did Morgan Stanley just kill the single-vendor marketing suite?

chiefmartech

A friend forwarded me a report, titled “Software Is Eating the CMO Suite,” that was shared by Morgan Stanley at the Ascendant Network event for digital marketers in New York earlier this month. These are pretty simply APIs. They’re just great software products, mostly offered as on-demand services in the cloud. Marketing SoftwareIt doesn’t.

CMO to CEO: Meet 3 Digital Marketers Who’ve Made the Leap

Captora

Company: Jive Software , a provider of communication and collaboration solutions for business. Her path: It didn’t take long for Steele to ascend to the top seat at Jive Software. Her response: “We have smart engineers and highly technical talent in the company — but it’s not just about the product anymore, it’s not just about the technology. Title: CEO.

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Big deals for Marketo and Demandware, but what do they mean?

chiefmartech

Consolidation would have been if an existing marketing software giant — Adobe, Oracle, or Salesforce — had acquired them, particularly if they sought to phase out the Marketo platform as an independent offering and absorb it into a competing product. Applying software to marketing. Sure, there will be some cross-product enhancements that will be helpful. billion.

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The Buyer’s Guide to Artificial Intelligence Software For Sales

Infer

This article was originally published on the Hubspot blog  by Sean Zinsmeister , Senior Director of Product Marketing at Infer. But with all the products promising to tell the future, it’s hard to discern which can actually deliver. The post The Buyer’s Guide to Artificial Intelligence Software For Sales appeared first on Infer: Predictive Sales and Marketing Platform.

The Customer Experience Operating System (CX-OS)

chiefmartech

The CX-OS is a set of APIs, microservices, and glue code that connects the underlying processes companies use to communicate with customers and perform activities on their behalf. It is a low-latency, high-activation environment that delivers a growing set of software services to manage workflows, decisions, events, data, processes, audiences, customer IDs, security, etc.

Selligent Brings a New B2C Marketing Automation Option to the U.S.

Customer Experience Matrix

I’m writing this post on my old DOS-based WordPerfect software, to get in the proper mood for discussing business-to-consumer marketing automation.* Since then, the number of independent B2C marketing automation vendors has actually dwindled** as major and not-so-major products were purchased by larger companies to bundle into integrated suites or just use internally. market.

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4 products Microsoft should build with LinkedIn

Infer

Last week, Microsoft stunned the tech world with the largest ever software acquisition – the purchase of LinkedIn for $26.2 As someone who’s entrenched in the LinkedIn and Microsoft ecosystems, I thought I’d share four exciting products this acquisition makes possible: 1. This byline by Infer’s Vik Singh was originally published on VentureBeat. billion. Redefined business email.

Thunderhead ONE Provides Powerful Journey Orchestration

Customer Experience Matrix

UK-based Thunderhead itself was founded way back in 2001 and launched its original customer engagement product (highly personalized customer communications such as account statements) in 2004. Other systems can feed data into ONE using a REST API or batch file imports. There are prebuilt API connectors for Salesforce.com CRM, Microsoft Dynamics CRM , and SAP Cloud for Customer.

API 11

NGData Gives Enterprise Marketers a Customer Data Platform of Their Own

Customer Experience Matrix

The profiles include both raw data and calculated metrics such as trends, exceptions, signals, affinities, predictions of fraud risk, churn likelihood, and next product to buy. External systems access profiles via SQL queries against HBase, API calls, or file transfers. The vendor does have its own Web tags to capture real time information about Web visits, which lets it use in-session behavior to drive product and page recommendations. The one thing you may not expect about Lily is that it’s old-style on-premise software, not software-as-a-service.

Genoo Adds SEO To Web Site Management and Marketing Automation

Customer Experience Matrix

But the lowest price for Genoo with CRM integration is $599 per month, and I consider CRM integration a required feature in a B2B marketing automation product. This approach extends beyond most marketing automation products to incorporate full Web content management and marketing services. It has three product levels and gives users within each level the choice to pay either for emails (with unlimited leads in the database) or by database size (with unlimited emails). This is still low for small-to-mid systems but not wholly out of line.

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Marketing Automation Selection: Finding a Future-Safe Vendor

Customer Experience Matrix

Look for APIs to coordinate with other systems and a database that supports custom objects. vendor needs resources to enhance its product and adapt to unexpected developments. software evaluation marketing automation vendor selectionMarketers can do a better job of picking their marketing automation vendors if they roll up their sleeves and work at it.

5 technology trends every software marketer needs to know about

Digital Body Language

You don’t build products, write code, design architectures, or fix bugs. So why on earth should you want to be aware major trends that are happening in the software development space? Because these current trends are big, transformative, and are changing the nature of how software is built, delivered, and sold. Software, in many ways, works like Lego.

Lead Liaison Debuts Integrations Marketplace

Lead Liaison

From CRMs to Social to Tools and Productivity, their robust marketing automation suite has it all covered. In addition to native integrations , their full-featured API and Zap offer additional ways to connect the system’s capabilities to other applications and create personalized integrations. Tools and Productivity. GoToWebinar , Google AdWords , Google Analytics , ZoomInfo , and WordPress are some of the more well-known productivity tools that Lead Liaison connects to. Lead Liaison realizes the importance of this, and has built a robust list of integrations.

Growth Hacking: Not Just for Start-ups

B2B Marketing Insider

Essentially, it’s the science of developing software that can sell itself. Early adopters are the new on-ramp to getting your product used, which in tech, is essentially the name of the game.  This means you need to have attributes that appeal to early adopters who will essentially drive the penetration of your product. The product needs to be remarkable in some way.

API 98

Growth Hacking: Not Just for Start-ups

B2B Marketing Insider

Essentially, it’s the science of developing software that can sell itself. Early adopters are the new on-ramp to getting your product used, which in tech, is essentially the name of the game.  This means you need to have attributes that appeal to early adopters who will essentially drive the penetration of your product. The product needs to be remarkable in some way.

API 76

BlueConic Selects Targeted Messages Using a Cross-Channel Marketing Database

Customer Experience Matrix

This definition distinguishes CDPs from traditional marketing automation products, which do their own execution, and from real-time interaction managers, which lack persistent data stores. The profiles can be based on data imported from other systems via batch processes or APIs or captured by BlueConic itself. Data is exchanged with other sources and execution systems via REST APIs. Pure CDPs will become more attractive as integration becomes easier through more standard APIs and connectors, a promise that cloud-based systems often make but are just starting to deliver.

17 Marketing Terms You Were Too Embarrassed to Google (But Should Definitely Know)

Hubspot

But a long-tail keyword could be something like “inbound marketing software.”. SaaS” means “software as a service.” So, if you’re using any software that’s hosted by another company and they store your information in the cloud, you’re using a SaaS product. It''s a term product managers think about every day, but it''s an important concept for markters to understand.

API 58

17 Marketing Terms You Were Too Embarrassed to Google (But Should Definitely Know)

Hubspot

But a long-tail keyword could be something like “inbound marketing software.”. SaaS” means “software as a service.” So, if you’re using any software that’s hosted by another company and they store your information in the cloud, you’re using a SaaS product. It''s a term product managers think about every day, but it''s an important concept for markters to understand.

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35 Tech Terms Translated Into Plain English

Hubspot

We all misinterpret some of the techy terms floating around web and product design nowadays -- but now more than ever, marketers need to be familiar with this vocabulary so we can communicate better with our IT, web design, or product development departments. APIs facilitate the data needed to provide solutions to customer problems. 301 Redirect. Alt Text. Browser Cache. Scrum.

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5 Disruptions to Marketing, Part 3: Vertical Competition

chiefmartech

Microservices & APIs (and open source) form the fabric of marketing infrastructure. Most of the time when we think of “competition,” we’re thinking of horizontal competition : competitors who are offering substitute products or services similar to what we offer. Martech and adtech software used by marketers or their agents. give us digital everything.

Entiera Offers Consumer Marketing Automation Software as a Service

Customer Experience Matrix

This makes them sound more like a “hosted” vendor than “Software-as-a-Service” (SaaS), per the distinction in my July 25 post. Like most consumer marketing automation products, Enteria is primarily focused on outbound campaigns. This is a standard approach in consumer marketing systems, but often missing in demand generation products. Campaigns are executed outside the system, either through transferring files or by sending messages to an external API. Campaigns can be assigned start and end dates and tagged by type, objective, category and products.